Maintenance & Process Manager

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Toronto.

What’s the role?

The Maintenance & Process Manager is a key leadership role responsible for driving operational excellence in lens production by optimizing equipment performance, maintenance practices, and lab processes. The position is responsible for overseeing and coordinating the maintenance activities of the facilities. Maintenance & Process Manager ensures that all equipment and systems are functioning efficiently and safely. This position combines technical expertise, strategic thinking, and team leadership to ensure the lab operates efficiently, safely, and cost-effectively. The manager will implement data-driven strategies, establish visual Key Performance Indicators (KPIs), and lead process improvement initiatives to enhance quality, productivity, and customer satisfaction.

Sound Interesting?

Here’s what you’ll do:

1. Maintenance Management

• Determine schedules, sequences, and assignments for work activities, based on work priority, shopfloor production planning, quantity of equipment, and skill of personnel to ensure equipment reliability and availability to meet production targets.
• Manage preventive and corrective maintenance activities, spare parts inventory, vendor communications, and team responses to breakdowns and emergencies.
• Train and mentor maintenance associates to improve MTBF and reduce MTTR.

2. Process Optimization

• Oversee process experts to ensure equipment and processes comply with manufacturer and internal company specifications
• Collaborate with the Continuous Improvement Manager to implement lean manufacturing principles.
• Balance spare parts inventory to minimize machine downtime and inventory cost.

3. Technical Project Management

• Plan, execute, and oversee technical projects to improve lab processes and equipment performance.
• Implement new technologies and methodologies to enhance lab efficiency.
• Ensure projects are delivered on time, within budget, and aligned with quality standards.

4. KPI Development and Monitoring

• Establish and maintain KPIs to drive desired behaviors and track operational performance.
• Analyze data to identify trends, opportunities, and areas for improvement.
• Present maintenance KPI data and preventive maintenance schedules to stakeholders.

5. Leadership and Team Development

• Build and maintain a high-performing team through effective leadership and staff development plans.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Empower employees to take ownership of projects and contribute to operational success.

6. Cost and Safety Management

• Monitor lab spending and implement cost-saving measures without compromising quality.
• Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
• Investigate accidents or injuries and prepare reports of findings.
• Drive compliance with all regulatory and industry safety requirements.

7. Customer and Company Focus

• Foster a customer-centric culture that prioritizes satisfaction and recognizes competitive alternatives.
• Strengthening the company’s reputation by aligning initiatives with organizational goals.

Do you qualify?

Education and Certifications

• Bachelors degree in related field required.
• 433A Industrial Mechanic Millwright license or equivalent trade certification
• Additional certifications in hydraulics, pneumatics, or electrical systems are an asset.
• Project Management Certification a plus

Experience

• Minimum of 5 years of experience in maintenance and process management within a manufacturing or optical lab environment.
• Proven track record of analyzing complex processes and implementing effective solutions.
• History of negotiating favorable contracts and securing necessary support from vendors.

Skills and Competencies

• Strong technical expertise in lab equipment and maintenance procedures.
• Proficiency in project management methodologies and tools.
• Excellent leadership skills with the ability to manage, motivate, and develop a team.
• Effective trainer with the ability to transfer knowledge and build technical capabilities.
• Strong organizational skills with the ability to manage multiple projects and meet deadlines.
• Proficiency in Microsoft Office Suite and data analysis tools.
• Professional verbal and written communication skills
• Demonstrated ability to collaborate across functional teams and prioritize competing demands.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• RPP
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.