Talent Management & LMS Specialist

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

The Talent Development and LMS Specialist plays a key role in supporting and delivering enterprise-wide learning initiatives, managing our Learning Management System (Totara), and coordinating with the Talent and Learning team. This role combines technical system administration, instructional content design and creation, and training coordination to deliver high-quality, inclusive learning experiences for a global workforce.

Primary Job Duties and Responsibilities:

LMS Management

• Manage user roles, permissions, and audiences in the LMS (Totara and/or Workday).
• Upload, maintain, and test eLearning content (SCORM and non-compliant).
• Monitor LMS performance; coordinate upgrades, patches, and UAT with vendors and IT.
• Troubleshoot user access, content functionality, and technical issues, making corrections as needed.
• Ensure system compliance with accessibility, data security, and privacy standards.
• Document workflows, procedures, and technical support resources.

 Learning Analytics & Reporting

• Build and maintain dashboards and reports on learning activity, compliance, and KPIs.
• Analyze data to identify engagement trends, skill gaps, and program effectiveness.
• Manage survey administration and feedback collection to implement improvements.

Talent & Learning Program Support

• Coordinate training events, workshops, and virtual/in-person sessions.
• Collaborate with instructional designers, SMEs, and HR stakeholders to implement learning pathways, certifications, and development initiatives.
• Provide end-user support, training and guidance on LMS navigation and tools.
• Maintain shared resources, training calendars, and learning documentation for global initiatives.

Instructional Design & Content Creation

• Design and develop interactive learning assets (e.g., eLearning modules, videos, job aids, microlearning).
• Apply accessibility and inclusive design principles in content creation.
• Recommend and implement new tools, features, and integrations to improve learning experiences.
• Support onboarding, leadership development, and compliance training.

 Administrative & Operational Support

• Provide day-to-day support to the Talent Development & Learning team.
• Manage scheduling, logistics, documentation, and communication for programs and events.
• Maintain accurate training records, folders, and file version control.

Required Qualifications

• Minimum of 5 years of progressive HR experience working in Talent, Learning or similar.
• Minimum of 2 years of hands-on experience working in an LMS (Totara/Moodle/Workday preferred).
• Experience with Workday HRIS integrations.
• Familiarity with eLearning standards (SCORM, AICC, xAPI).
• Proficient in authoring tools (Articulate Storyline 360, Camtasia, Vyond).
• Experience supporting learning programs such as onboarding, compliance, and leadership development.
• Excellent communication skills both written and verbal across technical and non-technical audiences.
• Strong attention to detail and organization skills.
• High level of confidentiality.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word).
• Experience working with global, diverse teams.
• Familiarity with API-based integrations and content plug-ins.
• Strong focus on accessibility and learner-centered design.

Preferred Qualifications

• Strong knowledge of Totara Learn v17 features: audiences, programs, certifications, hierarchies, learning plans, and reporting.

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven
• cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

While performing the job duties, you will be working in an office environment. You will be required to work in the office at the North, Andover, MA location three days per week Monday – Wednesday and can work remotely two days per week Thursday and Friday.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated/standing at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

• Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

The expected salary range for this position is $81,000-92,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LHybrid

Watts in it for you:

Please note that the followingbenefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.