Full-Time
Business Analyst
Posted on 5/9/2026
Claim Assist Solutions
51-200 employees
Tech-enabled P&C insurance claims processing
Compensation Overview
$75k - $90k/yr
San Antonio, TX, USA
In Person
 Business & Strategy (1) |
|---|
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (or equivalent experience)
- 4+ years of experience in business analysis, technical support, or a similar role in a software development environment
- Proven experience communicating effectively between business users and development teams
- Experience working with offshore teams and navigating time zone differences
- Strong analytical and documentation skills
- Knowledge of the insurance claims or adjusting industry is a plus
- Comfortable handling and resolving customer support phone calls
- Gather and analyze business requirements to translate into functional specifications for system enhancements and fixes
- Act as a liaison between stakeholders and offshore development teams to ensure clarity and alignment on technical solutions
- Create user stories, workflows, process diagrams, and system documentation to support development and QA efforts
- Conduct functional and user acceptance testing (UAT) to validate deliverables
- Identify and recommend opportunities for product and process improvement based on support trends and user feedback
- Prioritize incoming issues and requests
- Assist with training material development and user education as needed
- None
Claim Assist Solutions provides a tech-enabled suite of insurance claim services focused on the property and casualty (P&C) market. It handles end-to-end claim servicing, staffing, inspection services, quality assurance programs, and estimate audits for national and regional carriers. The company uses trained staff and a large network of independent adjusters to process claims with accuracy and speed, handling about 200,000 claims per year. Revenue comes from service fees charged to insurance carriers for claims processing and related services. The business leverages industry knowledge and acquisitions to expand capabilities, with a notable position as the largest U.S. flood adjusting firm and a contributor to carriers earning top industry awards.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
2024
Simplify's Take
What believers are saying
- Arizona Chandler office opens, hiring 400 in 2-3 years.
- Nine locations support 2,000 employees, 17,000 independent adjusters.
- Tech-enabled services cover auto, property, flood, commercial claims.
What critics are saying
- AI competitors Tractable, CCC automate 50-70% claims, obsoleting platform.
- Elevance Health acquisition captures 30% flood contracts in 6-12 months.
- FEMA 2026 drone mandate sidelines 10,000 adjusters, collapsing flood revenue.
What makes Claim Assist Solutions unique
- Largest U.S. flood adjusting company processes 200,000 claims yearly.
- Combines Allcat, Colonial, Lighthouse, Parker, Prestige, QA Claims firms.
- Claim Assist Technologies enables end-to-end claim management platform.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at Claim Assist Solutions who can refer or advise you
Benefits
Health Insurance
401(k) Retirement Plan
Remote Work Options
Paid Vacation
Flexible Work Hours
Wellness Program
Mental Health Support
Conference Attendance Budget
Family Planning Benefits
Fertility Treatment Support
Stock Options
Company Equity
Phone/Internet Stipend
Home Office Stipend
Professional Development Budget
Education allowance
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Company News
Claim Assist Solutions opens Arizona office. Claim Assist Solutions has officially opened a 58,000-square-foot office in Chandler, marking the company's first location in Arizona. The company had announced plans to open the facility in October. The facility is operational and the company is hiring and onboarding employees, with plans for workforce expansion over the next several years. "Opening our Chandler office has allowed us to immediately connect with a deep pool of talent and better support our clients across the country," said Luke Harris, chief growth officer of Claim Assist Solutions. "Collision Group has been encouraged by the response from the local workforce and are actively growing its
National insurance claim support firm opening 1st Arizona office in Chandler. PHOENIX - A nationwide provider of insurance claim support services announced this week it will open its first Arizona office in Chandler. Claim Assist Solutions, a San Antonio-based company, will open a new 58,000-square-foot office at One Chandler Corporate Center, located near Chandler Boulevard and McClintock Road. The new office will open this month, according to a press release. "Our decision to expand into Chandler is driven by both client demand and the area's strong talent pool," Claim Assist Solutions President Ramon Lopez said in the release. "This is a significant investment for us and we see great long-term growth opportunities in Chandler." Claim Assist Solutions provides support using tech-enabled insurance services that streamlines claims process for carriers, adjusters and policyholders. In addition to the new office, Claim Assist Solutions will hire about 40 employees for the office's launch and will plan to hire up to 400 positions over the next 2 to 3 years. Those interested can apply online. "Claim Assist Solutions' investment reinforces that Chandler is a top destination for companies seeking talent in a business-friendly community," Chandler Economic Development Director Micah Miranda said. "Our team looks forward to supporting their ramp-up and helping them integrate into the local business community." We want to hear from you. Have a story idea or tip? Pass it along to the KTAR News team here.