Global Benefits Specialist

Core Responsibilities

• Act as a first point of contact and ongoing resource for employee questions, including healthcare, pension, dental, vision, life and disability insurance, benefit enrolments/changes, and eligibility.
• Manage benefit operations for UK and other EMEA country plans, including enrolments, files, invoicing, vendor management and employee experience across multiple countries.
• Support UK benefit renewals (census files, employee outreach and communication, enrolments, file feeds etc.).
• Manage UK leave of absence cases, including employee questions and stakeholder communication.
• Cultivate and manage relationships with carriers and cross-functional partners (Payroll, Mobility, etc.) to ensure delivery of high quality and legally compliant programmes.

What We Value

• Strong communication and interpersonal skills; able to provide high-quality support to employees with empathy.
• Attention to detail, operational excellence, and ability to balance competing priorities; comfortable navigating between a high volume of inbound requests, while driving projects forward.
• Ability to operate both independently and collaboratively, handle ambiguity, and tackle open-ended problems.
• Comfortable supporting a global population in multiple time zones, communicating through email, messaging, and video conferencing where needed.
• HRIS/Benefit administration experience in Workday.
• Expertise in multi location benefits management with UK and EMEA experience preferred.

What We Require

• 2+ years of UK benefit experience
• Initial onboarding in-office and 3 days in-office/week ongoing