Full-Time

Hospice Patient Care Advocate

Lvn

Posted on 5/4/2024

Mission Healthcare

Mission Healthcare

201-500 employees

Provides home health, hospice, transitional care services


Junior

Palm Desert, CA, USA

Required Skills
Communications
Marketing
Customer Service
Requirements
  • High school graduate or equivalent required
  • Licensed LVN with (1) years’ experience in health care office, preferably in hospice operations
  • Proficient computer skills required
  • Demonstrates excellence in customer service and time management
  • Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices
  • Demonstrates good communications, negotiation, and public relations skills
  • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities
  • Flexible schedule availability (based on business need)
Responsibilities
  • Assigns clinical team once patient is admitted to care
  • Assists in fielding patient care calls
  • Assist clinical/marketing team in obtaining necessary records
  • Assist case managers in re-ordering medication
  • Assist/coordinate with case managers in supply ordering
  • Coordinate F2F visits on patients for re-certifications
  • Prepare re-certification worksheets for IDG
  • Run weekly stand up meetings
  • Run compliance visit report on newly admitted patients
  • Schedule/prep for IDG
  • Assist in facilitating IDG meetings
  • Work with Medical Directors to ensure IDG coverage
  • Assist DPCS/clinical manager in making welcome calls to all new admissions
  • Assists Scheduling Coordinators and Intake Coordinators
  • Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements
  • Coordinates the implementation of improved work methods and procedures
  • Establishes and maintains positive working relationships with referral sources
  • Participates in quality assessment performance improvement teams
  • Maintains comprehensive working knowledge of community resources
  • Other duties as assigned by manager

Mission Healthcare offers personalized skilled home health, hospice, and transitional care services using cutting-edge technology to deliver high-quality, cost-effective care to over 30,000 patients across 33 West Coast locations.

Company Stage

Private

Total Funding

N/A

Headquarters

San Diego, California

Founded

2009

Growth & Insights
Headcount

6 month growth

3%

1 year growth

7%

2 year growth

13%