Full-Time

Quality Assurance Project Manager

Updated on 1/17/2025

ZOLL Medical Corporation

ZOLL Medical Corporation

1,001-5,000 employees

Enterprise Software
Healthcare

Compensation Overview

$75k - $80kAnnually

Mid, Senior

Birmingham, AL, USA + 6 more

More locations: Little Rock, AR, USA | Minneapolis, MN, USA | Jacksonville, FL, USA | Broomfield, CO, USA | Atlanta, GA, USA | Dover, DE, USA

Category
Project Management
QA & Testing
Business & Strategy
Required Skills
Data Analysis
Requirements
  • High School Diploma required
  • 4-6 years of experience in medical billing/collections in a medical office, clinical site, or billing/collections office required
  • Maintain active membership with the National Academy of Ambulance Compliance (NAAC) and other relevant certifications (e.g. CACO, CAPO, CAC, CADS). Required
Responsibilities
  • Conduct customer documentation audits, review CERT/ADR, and manage customer deliverables, using critical thinking skills to identify areas of concern.
  • Establish and maintain positive and productive relationships with office staff and customers, using discretion in all interactions.
  • Perform and manage internal compliance audits focused on operations and the latest OIG projects, providing and maintaining a scoring scale based on independent analysis.
  • Use professional judgment to provide training related to ambulance operations, including crew documentation, Scope of Practice Management, Dispatch Protocols, and Signature Documents.
  • Apply independent interpretation of guidelines as they pertain to each state.
  • Audit customer documentation and monitor operational processes, using autonomous decision-making to ensure compliance with federal regulations.
  • Prepare analysis and use data to plan, organize, manage, and control Revenue Cycle Management processes, exercising significant independent judgment in data interpretation and strategic planning.
  • Interact with customer administration, crew members, managed care contracting agencies, law enforcement, and hospital patient information systems to review compliance events.
  • Pinpoint system misalignments, data inaccuracies, and team communication gaps. Report key issues to leadership.
  • Audit and monitor customer documentation, level of service and diagnosis assignments, compliance with signature document completion, and process compliance.
  • Assess the utilization of software products during internal reviews.
  • Ensure billing requirements are met and customers are aware of documentation requirements set by Medicare, Medicaid, and other payers.
  • Collaborate with customers to analyze various fields of their ePCR, providing comprehensive feedback and suggestions for documentation and software use.
  • Provide thoughtful and precise scoring, comments, and feedback to foster partnership and trust.
  • Offer comprehensive feedback, process improvement, and education during internal monitoring of staff decisions.
  • Investigate ancillary findings revealed during observations.
  • Provide factual observations.
  • Report accurate error and accuracy rates.
  • Deliver comprehensive summaries of reviews.
  • Maintain professional customer interactions, communicating areas requiring improvement, the reasons, and the methods.
Desired Qualifications
  • Medical billing and coding certificate and clinical degree Preferred
ZOLL Medical Corporation

ZOLL Medical Corporation

View

Company Stage

Acquired

Total Funding

N/A

Headquarters

null, null

Founded

1980

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth adoption drives demand for ZOLL's advanced medical devices.
  • Personalized medicine trends allow ZOLL to create tailored solutions for patient needs.
  • AI-driven diagnostic tools offer ZOLL opportunities to enhance device capabilities.

What critics are saying

  • Ransomware attack leads to potential legal liabilities and financial costs for ZOLL.
  • Increased competition in defibrillators could impact ZOLL's market share.
  • Rapid tech advancements may strain ZOLL's resources and increase R&D costs.

What makes ZOLL Medical Corporation unique

  • ZOLL's AR Boost tool ranks #1 in 2024 Insurance Discovery Solutions.
  • ZOLL AED 3 defibrillator is EU MDR certified, ensuring high safety and quality standards.
  • ZOLL received an Innovative Technology contract for Therox SSO2 Therapy from Vizient.

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Benefits

Casual Work Environment