Marketing Operations Strategy and PMO

About the Role

The Assistant Vice President, Marketing Operations, Strategy & PMO, is a key member of iCapital’s Marketing Strategy and Operations team. This role drives operational excellence across the marketing organization by managing budget processes, internal communications, and strategic enablement initiatives. This individual acts as the operational “muscle,” responsible for driving efficiency, scalability, and performance across all marketing functions. This individual will help ensure that marketing strategies are executed effectively and deliver measurable results. This person will also play a critical role in aligning marketing initiatives with business objectives and fostering a high performing, connected team culture.

Responsibilities

Budget and Procurement Oversight:

• Own day-to-day budget management, including monthly actuals, forecast reviews, and budget coordination across MCO teams.
• Manage purchase order workflows and Coupa system support.
• Partner with Finance and Procurement to ensure compliance, accuracy, and timely processing.
• Maintain visibility into vendor-related processes and ensure teams are informed and supported in managing their own contracts.
• Oversee operations-specific vendor relationships and ensure timely onboarding and renewals where applicable.

Internal Communications and Team Culture:

• Lead internal communications strategy, including newsletters, all-hands decks, and team-wide updates.
• Oversee onboarding experiences for new hires and support learning agendas and training initiatives.
• Champion team engagement and recognition programs

Strategic and Cross-Functional Initiatives:

• Drive execution of strategic projects (e.g., M&A integration, brand evolution, operational transformation).
• Collaborate with the VP and cross-functional partners to align operations with strategic goals.
• Lead change enablement efforts with and support adoption of new tools, systems, and workflows.

Qualifications

• 8–10 years of experience in marketing operations, internal communications, project management, or enablement roles
• Proven experience managing marketing budgets, procurement processes, and vendor relationships
• Demonstrated success in leading internal communications and culture-building initiatives across cross-functional teams
• Strong strategic thinking with the ability to translate complex initiatives into actionable plans.
• A collaborative, proactive mindset with a passion for team enablement, continuous improvement, and operational excellence
• Able to lead through influence and work effectively in fast-paced, cross-functional environments
• Strong analytical mindset with experience in performance reporting, forecasting, and data interpretation
• Highly organized with exceptional project management skills and attention to detail
• Excellent written, visual, and verbal communication skills, including experience crafting executive-level presentations
• Proficiency in collaboration and workflow tools such as Microsoft Office, SharePoint, Monday.com, and Coupa

Benefits

The base salary range for this role is $120,000 to $140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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