Full-Time
Transload Agent
Posted on 3/13/2025
Expeditors
10,001+ employees
Global logistics and freight forwarding services
No salary listed
Richmond, BC, Canada
In Person
 Operations & Logistics (1) |
|---|
- Global logistics industry knowledge
- Minimum 2 years Expeditors’ or industry experience
- Good computer skills (e.g., Advanced MS Excel skills, MS Word)
- Excellent organizational skills, time management skills
- Experienced in handling transport documents and operations.
- Fluent in English
- Receive documents
- Ensure smooth and timely shipment process flow
- Ensure all customers standard operating procedures are followed as per the SOP
- Interact with customers in arranging their shipments, meeting customer service standards
- Ensure accurate and timely data entry into our operating system
- Monitor shipment reports to ensure total customer satisfaction
- Dispatching and tracking shipments
- Support the Supervisor in the following areas:
- Allocating workloads, monitoring workboards to ensure internal KPI’s are met e.g. timely data entry
- Build and maintaining strong relationships with customers
- Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer.
- Assist in retention calls and complete customer reviews with your regular customers to document in the CRM
- Monitor invoicing and BNP report where needed.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
- Be a guide for the team - mentor agents and ensure that positive attitude is maintained within the team
- Ensure team meets company standards of 52 hours training per year per employee
- Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
- Promote productivity tools within the team (e.g. using workboard, invoice processing, expo)
- Be continuously open and positive to implementing new system changes and enhancements with your team.
- Join daily customer calls.
- Update workboards
- Hazardous Materials certification (preferred)
Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1979
Simplify's Take
What believers are saying
- Q1 2026 EPS rose 16% to $1.71 amid Middle East disruptions.
- Double-digit growth in customs, transcon, and distribution services.
- Fleet Logistics digital platform acquisition bolsters Koho LTL shipping.
What critics are saying
- Kuehne + Nagel erodes 35% airfreight revenue via digital platforms.
- US-China tariffs slash 30% ocean volumes by 10-15% in 3-6 months.
- Amazon captures 20% e-commerce warehousing clients in 12-18 months.
What makes Expeditors unique
- Expeditors operates asset-light model without owning aircraft, ships, or trucks.
- Unified technology systems integrate 350+ locations across 100+ countries.
- Focuses on customs brokerage and consolidation since 1979 US-Asia founding.
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Benefits
Professional Development Budget
Company News
C.H. Robinson Worldwide reported revenues of $3.91 billion, down 6.5% year on year and missing analysts' expectations by 1.9%. Despite the revenue miss, the company delivered solid results with beats on both EBITDA and adjusted operating income estimates. The air freight and logistics sector reported a strong fourth quarter overall, with the four tracked stocks beating revenue consensus estimates by 0.7% on average. Share prices have remained relatively stable following earnings announcements. FedEx posted the strongest performance with revenues of $23.47 billion, up 6.8% year on year and beating expectations by 3%. Its shares surged 23.5% following the report. Expeditors recorded the weakest results with revenues of $2.86 billion, down 3.3% year on year, causing its stock to fall 4.7%.
Expeditors International reported fourth quarter 2025 earnings per share of $1.49, down 11% year-over-year, as the logistics company faced challenging ocean freight conditions. Net earnings attributable to shareholders fell 15% to $201 million, whilst operating income decreased 17% to $251 million on revenues of $2.9 billion. Airfreight tonnage increased 6%, but ocean container volume declined 6%. Ocean sell rates fell sharply, with average revenue per container dropping 41% compared to Q4 2024, pressured by increasing capacity and lower volumes. The company saw strong performance in customs brokerage, Transcon road freight and warehousing, benefiting from investments in AI infrastructure. Expeditors returned $875 million to shareholders through dividends and share repurchases in 2025. The board approved a new $3 billion share repurchase programme.
Expeditors International (NYSE:EXPD) announced that CEO Jeffrey S. Musser will retire on March 31, 2025, after 42 years with the company.
Diversified Trust Co invests $1.16 million in Expeditors International of Washington, Inc. (NASDAQ:EXPD).
Strategic Blueprint LLC makes new $212,000 investment in Expeditors International of Washington, Inc. (NASDAQ:EXPD).