Full-Time
Senior MLOps / AIOps Engineer
Multiple Teams
Posted on 5/9/2026
United Parcel Service (UPS)
10,001+ employees
Global logistics and supply chain services.
No salary listed
India
In Person
 DevOps & Infrastructure (2) |
|---|
| , |
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
- 5+ years in MLOps, DevOps, Platform Engineering, or Infrastructure Engineering.
- 2+ years applying DevSecOps practices (secure CI/CD, vulnerability management, policy enforcement).
- Hands-on experience configuring and managing enterprise AI/ML platforms (IBM watsonx, Google Vertex AI).
- Demonstrated success in building and scaling ML infrastructure, automation pipelines, and platform support models.
- Proficiency with IaC tools (Terraform, Pulumi, Ansible, CloudFormation).
- Strong scripting skills in Python and Bash.
- Deep understanding of containerization and orchestration (Docker, Kubernetes).
- Experience with model lifecycle tools (MLflow, TFX, Vertex Pipelines, or equivalents).
- Familiarity with secrets management, policy-as-code, access control, and monitoring tools.
- Working knowledge of data engineering concepts and their integration into ML pipelines.
- Lead the provisioning, configuration, and ongoing support of IBM watsonx and Google Cloud Vertex AI platforms.
- Ensure platforms are production-ready, secure, cost-efficient, and performant across training, inference, and orchestration workflows.
- Manage lifecycle tasks such as patching, upgrades, integrations, and service reliability.
- Partner with security, compliance, and product teams to align platforms with enterprise and regulatory standards.
- Define and implement standardized MLOps/AIOps practices across business units for consistency and scalability.
- Build and maintain reusable workflows for model development, deployment, retraining, and monitoring.
- Provide onboarding, enablement, and support to AI/ML teams adopting enterprise platforms and tools.
- Support development/deployment of GenAI applications and maintain them at an Enterprise scale.
- Embed security and compliance guardrails across the ML lifecycle, including CI/CD pipelines and IaC templates.
- Implement policy-as-code, access controls, vulnerability scanning, and automated compliance checks.
- Ensure all deployments meet enterprise and regulatory requirements (HIPAA, SOX, FedRAMP, etc.).
- Design and maintain IaC templates (Terraform, Pulumi, Ansible, CloudFormation) for reproducible ML infrastructure.
- Build and optimize CI/CD pipelines for AI/ML assets including data pipelines, training workflows, deployment artifacts, and monitoring systems.
- Enforce best practices around automation, reusability, and observability of infrastructure and workflows.
- Implement comprehensive observability for AI/ML workloads using Prometheus, Grafana, Stackdriver, or Datadog.
- Monitor both infrastructure health (CPU, memory, cost) and ML-specific metrics (model drift, data integrity, anomaly detection).
- Define KPIs and usage metrics to measure platform performance, adoption, and operational health.
- Cloud certifications (e.g., GCP Professional ML Engineer, AWS DevOps Engineer, IBM Cloud AI Engineer).
- Experience supporting platforms in regulated industries (HIPAA, FedRAMP, SOX, PCI-DSS).
- Contributions to open-source projects in MLOps, automation, or DevSecOps.
- Familiarity with responsible AI practices including governance, fairness, interpretability, and explainability.
- Hands-on experience with enterprise feature stores, model monitoring frameworks, and fairness toolkits.
UPS is a global logistics provider that moves packages and freight, helps with international trade, and uses technology to run business operations. It offers express delivery, freight forwarding, and supply chain management through a worldwide network, with pricing based on shipment weight, size, and destination. Its services are supported by hubs, sorting facilities, tracking systems, and route optimization to ensure reliable, timely deliveries. Compared with rivals, UPS differentiates itself with its extensive global reach, breadth of services, and technology-enabled logistics capabilities, allowing it to offer end-to-end solutions for individuals and businesses. The company aims to enable efficient global commerce by delivering reliable and cost-effective shipping and supply chain services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Atlanta, Georgia
Founded
1907
Simplify's Take
What believers are saying
- Q1 2026 beats with $1.07 EPS and $21.2B revenue reaffirm $89.7B guidance.
- Margin expansion inflects in second half 2026 targeting 9.6% operating margin.
- 7% dividend yield attracts income investors amid strategic profitability shift.
What critics are saying
- Amazon Supply Chain Services steals clients like P&G, eroding e-commerce volumes.
- 30,000-48,000 job cuts and 20 facility closures disrupt operations in 2026.
- FedEx captures share as Cramer endorses it over UPS on Mad Money.
What makes United Parcel Service (UPS) unique
- UPS expands Happy Returns to 10,000 locations for e-commerce reverse logistics.
- Healthcare segment hits first $3 billion quarterly revenue milestone.
- Global network spans 220 countries with advanced supply chain technology.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at United Parcel Service (UPS) who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Professional Development Budget
Company News
A UPS facility in Louisville, Kentucky, will close on 2 June, affecting 65 employees, according to a federal WARN notice. The Bluegrass UPS facility will impact 45 union employees represented by the International Brotherhood of Teamsters and 20 management staff. UPS, Louisville's largest employer with over 20,000 workers, said it is working to place affected employees in other positions. The closure is part of the company's broader plan announced in January to reduce its global workforce by up to 30,000 positions and close more than 20 facilities in 2026. The restructuring follows decreased fourth-quarter revenue in 2025 and represents what UPS calls the largest US network reconfiguration in its history, aimed at creating a more efficient operation.
United Parcel Service is reducing its relationship with Amazon, cutting daily package deliveries by 2 million by end of June 2025. Amazon was UPS's largest customer but also its least profitable, with last-mile deliveries offering low margins whilst demanding significant workforce and logistics resources. The move comes as Amazon recently signed deals with the United States Postal Service for around 1 billion annual packages and FedEx for a multiyear agreement. UPS is instead prioritising higher-margin segments including healthcare logistics and small to medium-sized business customers. Whilst revenue will likely decline, with 2026 revenue expected to grow just 1.1% to $89.7 billion, UPS is focusing on margin expansion over revenue growth. The company aims to maintain capacity for more profitable customers.
Applied Materials reported first-quarter revenue of $7.01 billion, down 2% due to falling China sales, but earnings per share surged 75% to $2.54 on improved margins. The semiconductor equipment maker expects industry sales to grow more than 20% this year, driven by AI computing demand. The company holds leading market positions in deposition and etching tools used for chip manufacturing. Its shares have risen over 175% in the past year and more than 35% year-to-date. Meanwhile, Caterpillar is benefiting from data centre growth through its dominance in backup generators. The industrial firm is experiencing strong sales growth and a large backlog for diesel and natural gas engines that provide emergency power for hyperscale data centres.
UPS and the Teamsters have settled their dispute over a driver buyout programme, agreeing to cap the voluntary scheme at 7,500 drivers nationwide. Under the Driver Choice Programme, employees can receive $150,000 plus retirement benefits to accept early retirement. The programme had been rescinded from 13 central US states in March after the union argued it violated their 2023 five-year national contract. The Teamsters had filed grievances claiming UPS lacked contractual authority to offer incentives without employee and union approval. UPS said applications will be approved based on seniority and business needs. The buyout is part of efforts to shed up to 30,000 jobs in 2026, following 48,000 cuts last year. UPS has agreed not to pursue other severance programmes until the contract expires in July 2028.
Some Ohio UPS drivers are frustrated after union pressure forced UPS to withdraw its $150,000 buyout programme less than a month before implementation. The programme, called the Driver Choice Program, was designed to allow full-time drivers to voluntarily leave ahead of planned layoffs affecting 30,000 employees. The Teamsters Union, representing 68,000 UPS employees across 13 states including Ohio, filed 37 grievances, arguing the buyout violated union contracts. Despite a judge ruling in favour of UPS, the company pulled the programme on 24 March, just three days before participants were to be notified of approval. The Teamsters celebrated the decision, calling the programme a "scam designed to fuel corporate greed". However, some employees worry those who applied may now face layoffs, with their willingness to leave known to management.