Full-Time

Detention Biller

Updated on 9/9/2026

Knight-Swift Transportation

Knight-Swift Transportation

201-500 employees

Largest full-truckload carrier in North America

Compensation Overview

$22 - $25/hr

+ Bonus

No H1B Sponsorship

Phoenix, AZ, USA

In Person

Associate's

Category
Accounting (1)
Required Skills
Customer Service
Data Analysis

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Requirements
  • At least 1 year of experience in billing, customer service, or operations.
  • An associate degree in a related field or an equivalent combination of education and experience.
  • Good verbal and written communication skills.
  • Detail-oriented and strong organizational skills.
  • Proficiency with Microsoft Office Suite.
  • Report generation skills.
  • Mathematical, analytical, and problem-solving skills.
  • Ability to interpret user needs and translate them into system requirements.
  • Ability to understand system data and identify discrepancies.
Responsibilities
  • Monitor equipment activity daily to increase equipment utilization and collectible revenue.
  • Audit records for company equipment in detention status.
  • Review detention data using stop-off arrival and departure records, GPS location, and dispatch records.
  • Review customer and driver files, validate detention time, and ensure drivers are paid appropriately.
  • Request customer authorization based on contractual agreements and the equipment or drivers used by the customer.
  • Initiate billing for approved power and trailer detention time and inform payroll of driver detention payout amounts.
  • Recommend opportunities to increase detention revenue to contracts and pricing teams.
  • Collaborate with Accounts Receivable to resolve past-due detention revenue and assist with collections.
  • Track and distribute container dwell data for intermodal detention analysis.
  • Maintain communication and conduct that supports business operations and organizational objectives.
  • Assist others in achieving the organization's objectives.
Desired Qualifications
  • Transportation industry experience.
  • Previous knowledge of system analytics.
Knight-Swift Transportation

Knight-Swift Transportation

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Knight-Swift Transportation Holdings Inc. is a leading asset-based truckload carrier in North America with a nationwide fleet, providing regional, intermodal, and dedicated freight services. Its operations run through an integrated network of owned trucks and drivers, using standardized routing, safety programs, and data-driven optimization to move freight reliably across long distances. The 2017 merger of Knight Transportation and Swift Transportation gave it scale, broad geographic reach, and a diverse service mix, enabling better pricing, capacity stability, and investments in safety and sustainability. Its goal is to maintain industry leadership by delivering trusted, efficient, and safe freight movement across a large network while pursuing ongoing improvements in service quality and sustainability.

Company Size

201-500

Company Stage

IPO

Headquarters

Phoenix, Arizona

Founded

1990

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 Q2 showed 80% EPS growth and 360-basis-point margin improvement.
  • U.S. Xpress over-the-road became profitable in Q2 2026, validating the acquisition.
  • AAA Cooper opened four locations recently, expanding Knight-Swift's LTL network footprint.

What critics are saying

  • August 2025 ERISA settlements expose governance weaknesses and invite more employee litigation.
  • FreightWaves reported 2023 support layoffs after weak Q2; cost cuts signal brittle demand.
  • Truckload pricing remains cyclical; a prolonged freight slump would crush leverage and earnings.

What makes Knight-Swift Transportation unique

  • Knight-Swift spans truckload, LTL, intermodal, and brokerage across North America.
  • July 8, 2025 $2.5 billion credit facility preserves acquisition firepower and liquidity.
  • U.S. Xpress and AAA Cooper give scale competitors struggle to replicate quickly.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Time Off

Employee Stock Purchase Plan

Company News

TipRanks
Jul 15th, 2025
Knight Transportation Secures New $2.5 Billion Credit Facility - TipRanks.com

An announcement from Knight Transportation ( ($KNX) ) is now available. On July 8, 2025, Knight-Swift Transportation Holdings Inc. entered into a new $2.5 billion u...

Business Wire
Mar 22nd, 2023
Knight-Swift Transportation Agrees to Acquire U.S. Xpress Enterprises for $6.15 Per Share

Knight-Swift Transportation Holdings Inc. (NYSE: KNX) (