Manager – Strategic Accounts

Who we are:

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.

To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.

Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.

About the Role:

We’re looking for a Manager, Strategic Accounts who is excited to join our team. This is a unique opportunity to drive strategy and growth from the ground up. 

In this role, you will play a critical role in discovering, managing and building relationships with our agency leadership, helping them realize the materially positive impact they can have on their insured’s operations, and communicating the integral role Nirvana can play in that. This individual will lead a team of Business Development Managers who own relationships at the producer level, while personally owning the relationship at the agency level. 

We’re a distributed team spread across the US and India, with offices in San Francisco, CA & Columbus, OH. 

What You’ll Do:

• Lead a team of Business Development Managers 

• Develop and drive strategic growth plans for a portfolio of agencies understanding market trends and the competitive landscape

• Establish and maintain strong relationships with agency leadership to align on growth strategies and establish production targets. 

• Design and implement incentive programs that motivate agencies to achieve or exceed targets. 

• Oversee the creation, negotiation, and renewal of contracts and agreements with agencies.

• Ensure all agency activities and agreements comply with regulatory requirements, coordinating with the legal team as necessary. 

• Lead business reviews with agency leadership to include analysis of account KPIs, progress on growth initiatives and status of premium goal achievement. 

• Conduct training sessions for agents and brokers to ensure they understand and adhere to underwriting guidelines. 

• Serve as the primary contact for resolving issues such as billing or other operational concerns.

• Represent Nirvana at transportation conferences, associations, seminars, broker and client meetings to foster relationships and promote Nirvana. 

• Lead internal efforts to drive profitable growth, partner with insurance product and engineering teams to prioritize initiatives that will support agency partnerships. 

• Refine Nirvana’s messaging and positioning in the market

• Ability to travel approximately 50% of the time

About You:

• 8+ years of experience in commercial insurance. Strong preference for experience in commercial auto and/or transportation

• 8+ years of field sales and/or program marketing experience

• 2+ years experience leading a team

• Clear track record of over-achieving targets

• Executive presence and strong communication skills, both written and oral

• Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself

• Owner mentality - take accountability for your actions and results

• Successfully able to work in high-growth and ambiguous start-up environments

• Strong collaborator with team members based across the country and the world 

• Existing professional network among leading transportation agents / brokers is preferred

Benefits

• Competitive salary and equity

• Medical, dental and vision insurance

• 401k with company match

• Unlimited PTO

• #LI-Remote