The pay range is $69,000.00 - $124,200.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Job Title: Field Investigator  

Classification: Exempt

Date: January 2025

About us: 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

AP teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure products are available for our guest.

As a Field Investigator you will:

• Influence and provide thoughtful feedback to key partners (e.g. Regional/Group leadership, HR, HQ stakeholders)

• Drive business and market specific strategies by leveraging data and metrics and partnering with store, district, group, and HQ leadership to deliver results through field teams

• Experience leading and influencing teams remotely in multiple markets made up of leaders of people through multiple layers

• Use skills in complex external, internal, and supply chain investigations (identification, investigation, and resolution)

• Use skills using mobile, stationary and physical surveillance, and intelligence-led tactics to aid in the reduction of shortage; including Target’s video surveillance system

• Have SME of criminal prosecution practices and expectations to educate and drive District and Group results of investigations

• Ensure the protection of Target team members, physical assets and corporate facilities – and increase profitability by supporting field leadership teams on emergency preparedness and physical security procedures. Lead and support district and group teams in resolving significant safe and secure incidents (e.g., robbery, burglary, arson).

• Train and educate field leaders so their teams can anticipate and identify shortage risks in key divisions and developing tactics to reduce shortage and drive profitable sales. Ensure product is in stock and available for our guests by leveraging key internal and external partnerships.

• Lead and close complex market and National theft cases including Organized Retail Crime (ORC), fencing operations, fraud, supply chain, brand and reputational issues.

• Develop and investigate major organized external and internal cases which may result in a significant loss to Target. Use methods of prevention, detection, investigation, resolution, and recovery.

• Support cases that require specialized investigative tactics on complex internal investigations in partnership with field, HQ and supply chain.  

• Benchmark the competition for trends and initiatives that are impacting the industry. Build and maintain strong partnerships with other retail investigators and work collaboratively on multi-company investigations.

• Have involvement with local Organized Retail Crime Associations. Participate in local meetings, present top offenders, and network with Retail Investigators, Law Enforcement, and Prosecutors.

• Ability to influence and develop strong relationships with local, state, federal law enforcement agencies, and prosecutors to provide feedback for the advancement of major case operations. Act as liaison with law enforcement, prosecutors, and retail industry to support company Assets Protection initiatives.

• Build relationships with other retail associations, assist, advise, and be involved in legislative action regarding ORC and Retail Theft in partnership with Government Affairs.

• Support and train business partners on external theft and fraud investigations. Provide hands on training of investigative tactics by training field leaders on case building and interviewing tactics.

• Partner with law enforcement, HQ, field, and store AP teams to aggregate applicable investigations charges. Ensure all prosecution/referral of local theft and fraud investigations are completed to the highest possible level and when necessary, represent Target in court and legal proceedings.

• Identify and communicate emerging risks and trends with District / Group / Regional / HQ stakeholders using reporting, trend analysis, and internal and external partnerships.

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

• All other duties based on business needs.

Core responsibilities of this job are described within this job description.  Job duties may change at any time due to business needs

About You:

• 4 year degree or equivalent experience

• 3+ years of retail assets protection/loss prevention or criminal justice experience

• Meet any state or local licensure and/or other legal requirements related to the position 

• Experience and knowledge with internal and external theft investigations tactics and apprehending subjects

• Strong interpersonal skills

• Proven execution skills and ability to drive change 

• Operate in an ambiguous and rapidly changing work environment 

• Quickly adapt to changing priorities and tasks

• Work in high intensity situations with composure and ease

• Solution-based mindset with desire to uncover business gaps and solve problems

• Outstanding written and verbal communication skills

• Build strong working relationships with key partners

• Experience preventing and/or addressing organized retail crime

• Experience interviewing theft subjects

• Working knowledge of CCTV/DVR equipment and systems

• Must be able to travel within market area

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.