Full-Time

Patient Access Registration Specialist

Posted on 11/1/2024

Intermountain Healthcare

Intermountain Healthcare

10,001+ employees

Intermountain Healthcare is a nonprofit health system.

Healthcare

Compensation Overview

$17.74 - $21.88Hourly

Entry, Junior

Billings, MT, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High School diploma or equivalent is preferred.
  • Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
  • Experience with Epic preferred.
  • Customer service experience, preferably in a healthcare setting, is required.
  • Demonstrated ability to work in a fast-paced environment.
  • Interpersonal Skills
  • Customer Service
  • Insurance Verification
  • Computer Literacy
  • Payment Processing
  • Medical Billing
  • Problem Solving
Responsibilities
  • Greet and assist patients and visitors in a courteous and professional manner.
  • Obtain and verify patient demographic, financial, and insurance information.
  • Register and schedule patients for appointments, tests, and procedures.
  • Collect and process co-pays, deductibles, and balances due at the time of service.
  • Provide patients with information on financial assistance, payment plans, and charity care.
  • Explain and obtain signatures on consent forms, policies, and disclosures.
  • Provide patients with directions, maps, and parking information.
  • Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
  • Document and update patient records in the electronic health system.
  • Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
Intermountain Healthcare

Intermountain Healthcare

View

Company Stage

Grant

Total Funding

$1.8M

Headquarters

Salt Lake City, Utah

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Intermountain Health's expansion into Nevada and Colorado through partnerships and new facilities increases its market presence and accessibility to patients.
  • The $2.4 million NIH grant for cardiac research positions Intermountain Health at the forefront of medical innovation and research.
  • Successful pilot programs, such as the virtual cardiology care with Story Health, highlight Intermountain's ability to improve patient outcomes and operational efficiency.

What critics are saying

  • The rapid expansion and numerous partnerships may strain Intermountain Health's resources and operational capacity.
  • The competitive healthcare landscape requires continuous innovation and adaptation to maintain leadership and avoid being outpaced by rivals.

What makes Intermountain Healthcare unique

  • Intermountain Health's strategic partnerships, such as with Story Health and NeuroFlow, enhance its service offerings in cardiology and behavioral health, setting it apart from other healthcare providers.
  • The organization's focus on innovative care models, like virtual cardiology and behavioral health integration, demonstrates a commitment to cutting-edge healthcare solutions.
  • Intermountain Health's recognition as the top large health system by Fortune Magazine underscores its leadership and excellence in the healthcare sector.

Help us improve and share your feedback! Did you find this helpful?

INACTIVE