Technical Writer @ CData Software

In the age of digital transformation, data has become increasingly vital to core business operations. But with so many cloud applications and platforms available today, data has become more decentralized than ever.

CData is the real-time data connectivity company. Our easy-to-use integration products allow users to work with their data where, when, and how they need it. With a robust library of real-time data connectors, users can access data from hundreds of applications, tools, and systems – on-premises or in the cloud.

CData is a global company, headquartered in Chapel Hill, NC with about 400 team members worldwide. More than 10,000 organizations rely on CData technologies to overcome data fragmentation challenges and unlock value from diverse, dispersed data assets.

Technical Writer

CData Software is seeking a Technical Writer who can help us create, edit, and organize highly technical information and turn it into compelling and useful content for internal and external audiences. The ideal candidate is detail-oriented, and loves to write comprehensive and accurate documentation for technical audiences.

Location(s):North Carolina Research Triangle or East Coast (preferred)

Key Duties & Responsibilities:

What You Will Do:

Create and maintain technical documentation covering the entire suite of CData Software’s hundreds of data connectors.
Collaborate with subject matter experts to develop an in-depth understanding of the connectors’ documentation requirements.
Collaborate with other Technical Writers to ensure that all documentation meets the highest standards of accuracy and completeness.
Create and organize internal technical information for developer processes, product features and new technologies.
Help maintain and improve the writers’ onboarding documentation.

Qualifications:

Minimum of 4 years of technical writing and editing experience.
Degree in Computer Science, Technical Writing, English, or related field preferred.
Excellent interpersonal, written, and verbal communication skills.
Strong attention to detail and deadlines.
Confidence working with highly technical people across the globe to get answers to questions so you can deliver the right level of information.
Familiarity with product documentation standards and specifications.
Understanding of the fundamentals of documentation architecture.
Familiarity with APIs and API documentation.
Demonstrated ability to learn technical information on-the-fly.
Familiarity with Agile methodologies and Agile project management.
Familiarity with the publishing methodologies and tools used in a documentation-as-code environment, such as Git, Markdown, SGML, and XML.
Excellent technical editing skills in a technical or scientific environment.
Experience working on documentation projects that cater to people from a wide range of technical backgrounds.
Creative problem solver who is excited to help the team create informative, intelligently structured documentation.
1+ years of software development experience preferred.
Bonus: Familiarity with coding in XML, CSS, HTML.

Travel Required:None required, although occasional travel to the office is encouraged for remote team members.

Benefits

11 Paid Holidays
20 Days of PTO
Employer-paid Medical, Dental, and Vision plans (100% for employee, 50% for dependents)
HSA with Company Contribution
Employee Assistance Program
401k with 6% Immediately Vested Company Match
Professional development opportunities

CData is not currently registered as an employer in the following states, and therefore, applicants from these states will not be considered: Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, Rhode Island, Vermont, West Virginia, and Wyoming.

CData Software is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Technical Writer

CData Software

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