Job Description

Radio Systems Engineer

Working Hours - Monday - Friday 37.50 (between 8.00 AM - 6.00 PM)

Must have full UK Driving License

We are looking for someone with 2nd Line Radio Services experience, including maintenance and fault resolution. This is a fast-paced environment, so it is essential that you can manage a changing list of priorities.

This position is based in Chippenham, Wiltshire – providing 2nd Line support for national radio contracts. Flexibility for On-call Rota and Overtime hours when required.

Due to the nature of this role successful applicant must ideally have current SC clearance including CTC Enhanced Level 2 or be eligible to obtain those clearances.

Purpose of the role:

This is a significant role within our Managed Solutions team.

This role reports into the Senior Radio Systems Engineer and forms part of a Managed Solutions team.

Key Duties & Responsibilities:

Provide customer support to end users to triage faults/issues
Providing 2nd line technical support to field based engineers relating to radio faults
Provides technical support for the development, construction, maintenance and optimisation of radio networks.
Installing, configuring and testing radio network equipment and software components.
Undertake repairs of various handheld and rack mounted radio equipment.
Attend customer sites to perform site surveys, system maintenance, assist with fault finding/repair or project work as necessary.
To partake in Out of Hours telephone support as part of a rota.

Qualifications

Our ideal candidate will have/be:

2nd Line Radio repair experience including maintenance and fault resolution
Antenna, PMR installation and decommissioning.
Experience of Tetra, microwave and DMR systems, including cell enhancement and repeater systems.
Personal and on-site Health and safety
Liaison with and co-ordination of both Client and 3rd Party contractors.
Good understanding of Microsoft Windows and Unix based systems.
General awareness of RF and electronic test equipment.
Understanding of IP networks/LAN

Additional Information

We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:

25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
A Group Pension Plan
A selection of flexible benefits to suit your individual needs

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting, references and occupational health checks.
Due to the nature of the role, candidates will need a Disclosure Barring Service (DBS) check. Further security checks including NPPV3+SC and CTC Enhanced level 2 will also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.