Full-Time
Motor Insurance Telephone Sales Agent
Insurance Sales
Teleperformance Spain
Customer experience and business services
Compensation Overview
€14.3k/mo
Madrid, Spain
Hybrid
Work on-site in Madrid initially; telework may be available after three months.
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- A secondary education level, ESO, bachillerato, or equivalent.
- Experience in customer service or commercial roles.
- Good written and spoken communication with a professional attitude.
- Ability to manage customers professionally and empathetically.
- Computer proficiency and keyboarding agility.
- Results-oriented approach and motivation to exceed objectives.
- Absence of criminal convictions for financial-activity offenses and no serious or very serious administrative sanctions in the specified regulated areas; selected candidates must sign a declaration of honorability with the employment contract.
- Make outbound calls to customers who have requested a quote, advise them, and offer the best car and motorcycle insurance proposal from the insurer.
- Cross-sell life insurance.
- Effectively resolve customer incidents, queries, and questions.
- Use databases, tools, and applications.
- Experience selling insurance.
Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.
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