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Full-Time

Customer Solutions Specialist

Second Shift

Confirmed live in the last 24 hours

AWeber

AWeber

51-200 employees

Email marketing solutions for small businesses

Consumer Software
Data & Analytics

Entry, Junior

Remote in USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Marketing
Customer Service
Responsibilities
  • Offering support over multiple channels including livechat, email, phone, and social media platforms
  • Troubleshooting, providing product education, and relaying marketing best practices to customers
  • Working on special projects and collaborating with team members to improve customer experience
  • Partnering with customers by proactively educating on best practices and suggesting new product features
  • Advocating for process enhancements in the CS department

AWeber offers a conducive environment for professionals who are passionate about enhancing communication and marketing solutions for small businesses. Staff at AWeber benefit from engaging with cutting-edge AI technologies and a platform that integrates with an extensive array of tools, promoting a tech-forward, collaborative workplace. Additionally, the company's commitment to comprehensive support ensures a focus on quality service, making it a leader in the email marketing industry.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chalfont, Pennsylvania

Founded

1998

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

-2%