Full-Time

Suitability Principal

Posted on 8/20/2026

MassMutual Ascend

MassMutual Ascend

201-500 employees

Provides transparent annuities for retirement planning

Compensation Overview

$69k - $90.5k/yr

+ Bonus target + Variable incentive compensation

Nashville, TN, USA + 10 more

More locations: Providence, RI, USA | Raleigh, NC, USA | Springfield, MA, USA | Tallahassee, FL, USA | Concord, NH, USA | Sacramento, CA, USA | Hartford, CT, USA | Phoenix, AZ, USA | Montpelier, VT, USA | Atlanta, GA, USA

Hybrid

Candidates within 50 miles of the Springfield office must work on-site three days per week.

Bachelor's

Category
Finance & Banking (1)
Required Skills
Series 7
Risk Management
Customer Service

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Requirements
  • FINRA Series 7 and Series 24 registrations are required at the time of application.
  • At least 1 year of MMLIS experience, or at least 2 years of experience in broker-dealer supervision, compliance, risk management, new business review, trade surveillance, registered representative support, or securities operations is required.
  • At least 2 years of experience interpreting and applying FINRA, Securities and Exchange Commission, and firm policies to evaluate transactions, account activity, or new business submissions is required.
  • At least 2 years of demonstrated ability to identify risks, investigate issues, analyze complex situations, and make sound business decisions is required.
  • A high school diploma is required.
  • Remote and hybrid FINRA-registered employees are subject to remote or on-site inspections based on a location risk assessment.
Responsibilities
  • Conduct back-office review and firm acceptance of new and existing brokerage, direct advisory, and third-party advisory account submissions.
  • Review registered representative trading activity through supervisory control procedures and application of firm policies and procedures.
  • Develop subject matter expertise in the referenced in-force business lines, platforms, and systems.
  • Determine root causes, provide solutions, and resolve matters independently without management supervision when necessary.
  • Implement and manage operational and supervisory procedures for the firm.
  • Communicate with registered representatives, agency personnel, Compliance, Field Inspection, and Regional Supervisory Directors.
  • Perform specialized regulatory reviews of securities such as options trading and municipal securities when required.
  • Resolve complex problems requiring advanced critical thinking.
  • Consult with registered representatives, Agency Supervisory Officers, and Regional Supervisory Directors regarding suitability concerns and guidelines.
  • Identify and report trends and risk-mitigation measures to management.
Desired Qualifications
  • At least 2 years of MMLIS experience, or at least 3 years of experience conducting suitability reviews within the brokerage or advisory space.
  • A college degree with a concentration in business or finance.
  • Experience embracing business process improvement opportunities.
  • Strong problem-resolution ability.
  • Ability to think independently and tactfully challenge others’ opinions.
  • Customer service skills.
  • Interpersonal and organizational skills, self-motivation, patience, approachability, and time-management skills.

MassMutual Ascend provides annuities and related life insurance products through its MassMutual Ascend Life Insurance Company. Its annuities—made to be transparent and easier to understand—help people plan their financial future with clear expectations. The company issues products directly and offers registered index-linked annuities distributed by MM Ascend Life Investor Services, LLC, an affiliate. What sets MassMutual Ascend apart is its emphasis on clarity, client-focused service, and ongoing improvement beyond the status quo, backed by MassMutual’s claims-paying ability. Its goal is to help customers navigate their financial future with confidence by offering straightforward, reliable retirement and protection solutions through a network of affiliated issuers and distributors.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1976

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 launched the Income Ascender rider, adding guaranteed income to fixed-indexed annuities.
  • August 2026 LIMRA ranked Ascend top in advisory fixed-indexed annuity sales for eight quarters.
  • Nearly $900 million of sales came in 2025 and 2026, proving accelerating demand.

What critics are saying

  • July 2026 MassMutual cut about 50 broker-dealer jobs, weakening distribution support.
  • RIA adoption still depends on 1,700 representatives across nearly 1,000 RIAs.
  • Fee-only advisors can replace annuities with cheaper portfolios, capping existential channel expansion.

What makes MassMutual Ascend unique

  • August 2026: MassMutual Ascend crossed $2 billion in lifetime advisory annuity sales.
  • It launched the first advisory fixed-indexed annuity in 2016 for RIA fee models.
  • Parent-backed Cincinnati platform spans fixed, fixed-indexed, and registered index-linked annuities.

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Benefits

Flexible Work Hours

Hybrid Work Options

Remote Work Options

Company News

InvestmentNews
Aug 13th, 2026
MassMutual Ascend tops $2 billion in RIA annuity sales as advisors warm to income products.

MassMutual Ascend tops $2 billion in RIA annuity sales as advisors warm to income products. Ten years after entering the fee-based annuity market, MassMutual Ascend says nearly half its lifetime sales came in the past two years alone - but barriers remain among fee-only advisors. AUG 13, 2026 MassMutual Ascend, the wholly owned subsidiary of Mass Mutual wth a focus on the RIA channel, is celebrating a milestone in the growing adoption of advisory annuities. MassMutual Ascend has crossed $2 billion in lifetime advisory annuity sales, a threshold the insurer says reflects a broader shift in how registered investment advisors think about guaranteed income inside client portfolios. The Cincinnati-based insurer said the figure was built on relationships with more than 1,700 investment advisor representatives across nearly 1,000 RIAs that now write annuity business through the platform. What stands out in the numbers, the company said, is the pace of adoption in the past two years, with roughly $900 million of its advisory annuity sales coming through the door in 2025 and 2026. "Ten years ago, we entered this space with the belief that annuities would become an increasingly important part of advisors' retirement planning conversations," Joe Maringer, senior vice president and national sales manager at MassMutual Ascend, said in a statement. "This milestone is evidence of that momentum." MassMutual Ascend traces the milestone back to 2016, when it launched what it describes as the industry's first advisory fixed-indexed annuity - a product built specifically for advisors operating under a fee-based, rather than commission-based, model. Since then, the company has broadened its advisory lineup to include fixed, fixed-indexed and registered index-linked annuities, chasing a fiduciary channel that has historically been resistant to insurance products. MassMutual Ascend has also been ranked by LIMRA as the top provider in advisory fixed-indexed annuity sales for eight consecutive quarters, the company said. The case for annuities inside a fee-based practice rests on the fact that a dollar allocated to an annuity can be structured to generate more guaranteed lifetime income than a dollar in a comparable fixed-income allocation; that comes down mostly to how risk pooling happens across a large group of policyholders. Mammoth asset managers like BlackRock and State Street have taken notice over the past few years, placing annuities into the target-date products that end up on the menus made available to countless retirement plan participants. "When these asset managers are acknowledging that fact and bringing annuities in for income and in their own products, that has to speak to the individual advisors and firms who think they can do it themselves," David Lau, founder and CEO of DPL Financial, previously told InvestmentNews. Belle Bielawska, national key account manager at MassMutual Ascend, framed the trend as a shift in how advisors and clients view the category altogether. "As retirement challenges become more complex, we're seeing greater appreciation for the role modern annuities can play and the unique outcomes they're designed to deliver, like defined protection and contractual income, which can be difficult to replicate elsewhere," Bielawska said in a written statement. Despite the RIA channel's prospects as the next growth frontier for annuities, there are still real challenges holding them back. Aside from implementaton bottlenecks and the historical gap in fee-based options, the complexity of annuties has also kept a lid on how comfortable advisors can get recommending them. For fiduciary advisors, it may also be easier to justify other low-cost options when considering their clients' best interest. Matt Clifford, a former Pacific Life annuities strategy leader who now consults for insurance and annuity organizations, also sees a mismatch between how carriers design and roll out new annuity products, and how RIAs approach planning for clients. "Carriers frequently adjust product design and sales capacity to align with shifting economic conditions, capital markets, and internal risk or return objectives," Clifford said in a LinkedIn note. "Over the past two decades, this has driven notable shifts in product focus." In the wake of the 2008 financial crisis, he said low interest rates and rampant market volatility, along with more stringent capital reserve requirements for financial institutions, pushed carriers to pivot from variable annuities with guaranteed living benefits to more capital-efficient fixed products. "As interest rates rose sharply in 2022 and 2023, carriers leaned into multi-year guaranteed annuities (MYGAs) and fixed indexed annuities (FIAs), which offered competitive yields, strong consumer appeal, and more favorable spread economics," he said. "These shifts, while operationally sound, create downstream friction as advisors and wholesalers must reorient their positioning, retrain, and reshape client conversations." While firms operating in the brokerage model may be able to manage those frictions thanks to incentives such as commssions and marketing support, Clfford argued those buttons aren't available to RIAs, who "tend to take a longer-term, more stable view of portfolio construction and client strategy. "To close that gap, carriers should work to identify and deeply understand the core financial planning principles RIAs manage to, and build a set of stable, fitting solutions that align with those principles," he said. "Just as important, they must demonstrate a willingness to stand behind those solutions across changing macro and market environments."

MassMutual
Nov 27th, 2024
MassMutual completes acquisition of Great American Life Insurance Company

MassMutual announced today the completion of the acquisition of American Financial Group, Inc.'s wholly owned subsidiary, Great American Life Insurance Company.