Devops – Site Reliability

Linux

Confirmed live in the last 24 hours

1,001-5,000 employees

Website

Cloud-based communication solutions for regulated industries

Company Overview

Global Relay stands out as a leading provider of compliant, cloud-based electronic communication solutions, servicing over 20,000 customers in 90 countries, including 22 of the top 25 banks. The company's integrated compliance solutions, including intelligent archiving, superior data connectors, and proactive surveillance, enable regulated organizations to meet collaboration, privacy, and security requirements. With a focus on the global financial sector and other highly regulated industries, Global Relay offers tailored solutions for compliant communications, demonstrating its industry leadership and technical prowess.

Data & Analytics

Government & Public Sector

Energy

AI & Machine Learning

Financial Services

Company Stage

N/A

Total Funding

N/A

Founded

1999

Headquarters

Vancouver, Canada

Growth & Insights

Headcount

6 month growth

↑ 6%

1 year growth

↑ 23%

2 year growth

↑ 49%

Locations

Vancouver, BC, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Bash

Apache Kafka

Development Operations (DevOps)

Docker

Gradle

Hadoop

Jenkins

PowerShell

Linux/Unix

Maven

MongoDB

Puppet

SQL

Kubernetes

Nginx

NoSQL

Ansible

Cassandra

CategoriesNew

DevOps & Infrastructure

Software Engineering

Requirements

3+ years' experience as a production operations or SRE or similar role
Understanding of software systems concepts such as networking, firewalls, protocols, databases and more
Experience with:
Linux Teams: Linux (CentOS preferred), Bash and Maven/Gradle
Window Teams: Windows, PowerShell and Nuget
RDBS and NoSQL DBs such as Ms SQL, Cassandra
CI/CD tools such as Jenkins or Bamboo
Infrastructure as Code tools such as Ansible or Puppet
Containerization/Virtualization technology such as Docker, VMware or OpenShift Kubernetes
Load balancing tools such as HA-Proxy, Nginx or F5
Experience with the following would be considered an asset:
Experience with any of these: Cassandra, Zookeeper, Hadoop, Kafka, Ms SQL, or MongoDB
Experience leading or mentoring others
Understanding of software delivery practices such as feature toggling, no-downtime deployment

Responsibilities

Ensure service reliability and up-time in production and test environments
Be on-call and provide 3rd level troubleshooting support when required
Monitoring up-time and performance of production systems
Executing common sysadmin (system administration) tasks such as applying patches and report generation and some DB administration
Occasionally help out in improving tools to reduce repetitive work and improve consistency

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

In this DevOps/SRE role, you will be responsible for the reliability and smooth operation of your service in both production and test environments.

At Global Relay we use leading edge technologies to deploy and manage 1000’s of servers and the infrastructure that delivers highly scalable and available services. The role involves cross-team collaboration and communication; you will be working closely with key stakeholders to ensure that product requirements are met. This is an opportunity to influence the design and implementation of systems at scales that many do not get a chance to work at.

Your job:

Ensure service reliability and up-time in production and test environments
Be on-call and provide 3rd level troubleshooting support when required
Monitoring up-time and performance of production systems
Executing common sysadmin (system administration) tasks such as applying patches and report generation and some DB administration
Occasionally help out in improving tools to reduce repetitive work and improve consistency

About you:

3+ years’ experience as a production operations or SRE or similar role
Understanding of software systems concepts such as networking, firewalls, protocols, databases and more
Experience with:

Linux Teams: Linux (CentOS preferred), Bash and Maven/Gradle
Window Teams: Windows, PowerShell and Nuget
RDBS and NoSQL DBs such as Ms SQL, Cassandra
CI/CD tools such as Jenkins or Bamboo
Infrastructure as Code tools such as Ansible or Puppet
Containerization/Virtualization technology such as Docker, VMware or OpenShift Kubernetes
Load balancing tools such as HA-Proxy, Nginx or F5

Experience with the following would be considered an asset:

Experience with any of these: Cassandra, Zookeeper, Hadoop, Kafka, Ms SQL, or MongoDB
Experience leading or mentoring others
Understanding of software delivery practices such as feature toggling, no-downtime deployment

Compensation:
Global Relay advertises the pay range for this role in accordance with the pay transparency laws of the province of British Columbia. In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.

British Columbia - Base Salary Range:

$65,000—$130,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are personalized to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.