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Full-Time

Retail Softlines Sales Lead

Key Holder

Posted on 10/25/2024

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Junior, Mid

Hilton Head Island, SC, USA

Category
Customer Success Management
Inside Sales
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Passion for golf
  • Ability to provide genuine, helpful, and friendly service
  • Commitment to creating an inclusive and diverse workforce
  • Team player mentality
Responsibilities
  • Grow the game of golf
  • Equip golfers of all levels to better their game
  • Provide critical support to teammates and customers
Dick's Sporting Goods

Dick's Sporting Goods

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Website

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. The company stands out from competitors by emphasizing customer satisfaction with a Best Price Guarantee and a commitment to social responsibility, believing in the positive impact of sports on lives. Their goal is to provide quality sporting goods while giving back to the community and maintaining ethical practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

1948

Simplify Jobs

Simplify's Take

What believers are saying

  • Experiential retail concepts boost customer engagement and redefine sports retail.
  • Partnership with Pelago improves employee well-being and potentially reduces healthcare costs.
  • Geolocation technology optimizes in-store navigation, enhancing customer experience during peak periods.

What critics are saying

  • Reliance on promotions may pressure profit margins during holiday shopping seasons.
  • Rapid mobile commerce growth requires enhanced mobile shopping experiences to stay competitive.
  • Significant investment needed for new experiential retail concepts like 'House of Sport'.

What makes Dick's Sporting Goods unique

  • Dick's Sporting Goods offers exclusive brands and experiential retail concepts like 'House of Sport'.
  • The company has a strong omnichannel presence, integrating online and physical retail seamlessly.
  • Dick's loyalty program, ScoreCard, enhances customer retention and repeat business.

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