Operations Engineering Lead

Responsibilities & Qualifications

RESPONSIBILITIES

• Ensure technical alignment across legacy operations, site surveys, modernization, and modernized operations. 
• Review and refine base-specific designs to ensure coverage for mission elements, facilities, offices, communications spaces, and inter-building connectivity. 
• Ensure designs meet SLA-driven performance requirements while controlling cost. 
• Conduct continuous monitoring of deployed solutions to confirm adherence to configuration baselines, capacity targets, and operational performance standards. 
• Oversee Network Integration Laboratory activities for configuration development, validation, and burn-in prior to deployment. 
• Oversee Integrated Test Facility activities used for validating post-deployment configuration changes including STIG applications, IAVM updates, and approved Change Requests. 
• Maintain configuration baselines, golden configurations, and enterprise engineering standards. 
• Direct P1 and P2 technical escalations and coordinate technical restoration efforts. 
• Validate emergency changes to ensure compliance with engineering, security, and operational requirements. 
• Produce after-action reports, trend analyses, and engineering recommendations for PMO and operations teams. 
• Mentor shift leads and technical staff to ensure consistent engineering discipline and operational execution. 

REQUIRED QUALIFICATIONS

• Seven (7) years of relevant experience 
• Advanced vendor certifications such as JNCIP, JNCIE, CCNP, or CCIE. 
• Experience developing or reviewing network designs in large, distributed enterprise environments. 
• Familiarity with STIGs, IAVM processes, compliance baselines, and RMF-related engineering controls. 
• Experience supporting Incident, Problem, and Change Management processes aligned with ITIL. 
• Experience leading integration lab activities including configuration, validation, burn-in, and pre-deployment testing. 
• Strong analytical skills for evaluating performance data, configuration drift, and root causes of operational issues. 
• Must have an active Secret clearance

CERTIFICATIONS

• Cisco Certified Network Associate (CCNA) or equivalent

PREFERRED QUALIFICATIONS

• Service Management Design experience 
• DoD network modernization experience 
• RMF/ATO process knowledge 
• ITIL framework knowledge 
• Agile program management 
• Multi-site program coordination 

Overview

We are seeking an Operational Engineering Lead to join our team supporting Base Infrastructure Management (BIM). 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Remote - San Antonio, TX preferred
• Type of environment: Remote
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 25%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Active Secret clearance

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [email protected] for assistance.remote #telework #linkedin

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