What We Do: AI Service Management (AISM):

There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? Aisera helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With Aisera, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.

The Team:

Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

What You’ll Do:

• Educate customers on the value of Aisera in a consultative way
• Manage multiple customers simultaneously at various stages of the Aisera buying cycle
• Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
• Prospect cold leads to generate interest and new contacts to fill your funnel
• Research accounts, identify key players and build relationships
• Demonstrate our innovative AI Service Management solution and align value to customers pain points
• Maintain and expand your list of assigned prospects while generating pipeline for the business

What You’ll Need: 

• 2+ years of software sales experience closing
• Salesforce experience required
• Proven success in closing deal sizes of $100k or more and a consistent track record of hitting quarterly and yearly goals
• Effective in dealing with C-suite of mid market to enterprise organizations
• Experience with generating pipeline by cold calling and prospecting
• Understanding of sales process and move accounts through sales stages effectively
• Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
• Proven track-record creating highly targeted campaigns and messaging
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Maintain and expand your list of assigned prospects
• Excellent written and verbal communication skills
• Problem-solving passion and service orientation
• Show independence and flexibility in dealing with change management
• Ability to execute on programs and projects with minimal resources
• Composed, poised and professional demeanor in all situations
• Strong problem-solving and service orientation

What You’ll Need:

• Proven success in closing deal sizes of $100k or more and a consistent track record of hitting quarterly and yearly goals
• Competitive team player who wants to be the MVP and help the entire team succeed
• An Avid learner of Technology who can learn the basics quickly and apply them to business situations
• Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.
• Experience selling CRM SaaS a plus
• 3-10yrs of experience in software sales

Aisera Benefits

• Medical, dental, and vision benefits
• Holidays and flexible PTO
• Paid family leave
• 401(k) plan
• Stock Options
• Employment Assistance Program