Full-Time

Field Service Supervisor

Residential Garage Doors

Updated on 8/18/2026

DH Pace

DH Pace

1,001-5,000 employees

Distributes door systems and services nationwide

No salary listed

Olathe, KS, USA

In Person

Category
Facilities Operations (1)
Required Skills
Inventory Management
Customer Service

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Requirements
  • Proven ability to implement process improvements.
  • Excellent communication and organizational skills, with good mechanical and mathematical aptitude.
  • Ability to communicate effectively with customers and represent the company professionally.
  • One to three years of management or leadership experience.
  • A valid driver's license is required.
  • Successful completion of employment verifications, a background check, a drug screen, and a driving record check, if applicable, is required before hire.
Responsibilities
  • Manage technician performance by establishing and enforcing customer service standards and expectations.
  • Manage, provide leadership for, and develop staff for future advancement through communication, coaching, training, and development.
  • Manage the workforce efficiently to minimize negative labor variances.
  • Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies.
  • Ensure accurate work orders and warehouse picking lists for inventory pulling, and manage work-in-process inventory and job-site returns to minimize inventory investment.
  • Perform other assigned responsibilities.

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

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Simplify Jobs

Simplify's Take

What believers are saying

  • DH Pace added a fifth North Carolina location in February 2025.
  • January 2025 Tampa Bay expansion widened its Florida footprint and distributorship coverage.
  • Its 2025 annual report signals continued investment in growth and operating improvements.

What critics are saying

  • OGD litigation shows trademark and unfair-competition disputes still consume management attention.
  • Integration risk grows after the January 2025 Tampa Bay expansion and Florida partnerships.
  • A family-owned, privately held structure limits transparency for hiring, margins, and capital allocation.

What makes DH Pace unique

  • DH Pace surpassed $1 billion sales in 2023 across 60-plus U.S. offices.
  • Its lifecycle building management bundles installation, service, and maintenance into recurring relationships.
  • The 2025 annual report emphasizes safety, convenience, and aesthetics for built environments.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Floating Holidays

401(k) Retirement Plan

Company paid: Life insurance

Short-term Disability

Long-term Disability