Full-Time

Marketing Concierge

In House

Posted on 9/8/2026

Hyatt Vacation Club

Hyatt Vacation Club

501-1,000 employees

Markets shared-ownership resorts with rental options

No salary listed

San Antonio, TX, USA

In Person

Category
Sales & Account Management (1)
Required Skills
Sales
Marketing
Customer Service

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Requirements
  • Sales or customer service experience.
  • Availability to work various shifts, holidays, and weekends.
  • Ability to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
  • Ability to stand, sit, or walk for an extended period of time.
  • Ability to complete background and drug screening if required by state and local requirements.
Responsibilities
  • Schedule sales presentations and manage customer expectations.
  • Provide service to exceed budgeted sales presentations and volume production goals.
  • Ensure that Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.
Desired Qualifications
  • Concierge or sales experience.

Hyatt Vacation Ownership markets and manages shared ownership resorts and offers rental and ownership options, giving access to World of Hyatt hotels and Interval International exchanges. Members can buy or rent time at boutique, residential-style retreats and use flexible ownership programs to stay at Hyatt properties or swap vacations. Unlike single-property models, HVO combines Hyatt’s brand strength with a vacation ownership and exchange ecosystem that spans many destinations. The goal is to help members reconnect with loved ones, create lasting memories, and enjoy a lifetime of great vacations.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Saint Petersburg, Florida

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • Villa Bites launched July 20, 2026, selling prepaid kid meals at three resorts.
  • Hyatt updated ownership pages August 24, 2026, clarifying Platinum and Portfolio program pathways.
  • Destination Credit and BEYOND were updated September 5, 2026, deepening on-property spend capture.

What critics are saying

  • Benefits are subject to change or termination without notice, weakening owner trust and resale value.
  • Marriott Vacations Worldwide cut its chief brand and digital officer role on July 31, 2026.
  • The Hyatt license sits inside Marriott Vacations Worldwide; a renewal dispute would damage the platform.

What makes Hyatt Vacation Club unique

  • World of Hyatt earns and redeems across Hyatt Vacation Club resorts, boosting loyalty stickiness.
  • Platinum and Portfolio points unlock multi-resort access, exchanges, and expanded reservation windows.
  • The brand sells residential villas plus experiences, not just hotel rooms, differentiating timeshare demand.

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Benefits

Relocation Assistance

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Professional Counseling & Family Support

Travel Discounts

Paid Time Off

Paid Sick Leave

Employee Assistance Program

Company News

The Joplin Globe
Jan 5th, 2023
Marriott Vacations Worldwide Adds Stephanie Sobeck Butera to its Executive Leadership Team With Her Promotion to Executive Vice President & Chief Operating Officer of Hyatt Vacation Ownership | National Business | joplinglobe.com

Marriott Vacations Worldwide Corporation (NYSE: VAC) (“MVW” or the “Company”) today announced the promotion of Stephanie Sobeck Butera to the position of Executive Vice President and Chief Operating Officer of Hyatt Vacation Ownership (HVO).

PR Newswire
Apr 5th, 2022
Hyatt Residence Club launches the Platinum Program

Hyatt Vacation Ownership is introducing a newly rebranded Vacation Ownership program called the Platinum Program that includes expanded vacation benefits and a collection of upscale resorts.

GuruFocus
Sep 14th, 2021
Highlands Inn Investors II, LP is developing in-app categories, such as Spa Retreat, Travel Essentials, Office on the Go, Movie Night

Leveraging data from the same survey, Hyatt and GoPuff have identified the most often forgotten and most likely to purchase products and collaborated to create in-app categories, such as Spa Retreat, Travel Essentials, Office on the Go, Movie Night and more.