Full-Time

Install Manager

DH Pace

DH Pace

1,001-5,000 employees

Distributes door systems and services nationwide

No salary listed

St. Louis, MO, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Customer Service
Data Analysis
Requirements
  • Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience
  • Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
  • Review customer survey data, respond to customer concerns
  • Possess an ability for technical applications and mechanical systems
  • Must possess a valid driver’s license and a good driving record
Responsibilities
  • Manage day-to-day operations of the install department
  • Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
  • Review workload and manpower to meet customer commitments in a cost-effective manner
  • Ensure that projects are completed timely, below budget and to the satisfaction of the customer
  • Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
  • Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
  • Will assist with hiring, training and developing new employees
  • Other responsibilities as assigned

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

Simplify Jobs

Simplify's Take

What believers are saying

  • 25% sales growth to $940 million in 2022 shows robust market demand.
  • 176 new hires across 50+ offices expand capacity in underserved regions.
  • Healthcare single-source model scales to education and government verticals.

What critics are saying

  • ASSA ABLOY erodes 50–70% door share in 12–24 months via national scale.
  • Overhead Door undercuts residential services with direct pricing in 6–12 months.
  • Labor shortages halt 20–30% contracts in Illinois and Florida within 3–6 months.

What makes DH Pace unique

  • DH Pace's 100-year history since 1926 builds enduring customer relationships.
  • 50+ offices across 24 states enable same-day service unmatched regionally.
  • Family-owned structure ensures consistent service for multi-generational contracts.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Floating Holidays

401(k) Retirement Plan

Company paid: Life insurance

Short-term Disability

Long-term Disability