Quality Supervisor

Midland Manufacturing, part of OPW,  a Dover Company is a leader in the rail tank car valves and fittings industry.  Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting, and unloading of hazardous and non-hazardous bulk products.

For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at www.opwglobal.com.

Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com

Overview

The Quality Lab Supervisor is responsible for the execution of the Midland Quality Assurance Program within the Quality Inspection Lab.  They are responsible for the gathering and analysis of data within the Quality function in support of manufacturing operation. The Quality Lab Supervisor utilizes quality and continuous improvement tools and methodology to enhance the quality assurance program, solve problems and rectify any issues in the correct way.  They provide leadership and direction to the quality inspectors, including but not limited to:  workload/assignments, inspection output, scheduling, conflict resolution, skill development, equipment usage, etc.  Will be the key person to provide updates to management on Quality Lab performance.

Primary/Essential Duties and Responsibilities

• Lead and oversee operation of the Quality Lab
• Supervise direct reports to ensure safety, quality delivery and costs metrics are met
• Monitor and audit the quality of manufactured and purchased goods
• Teach, coach and develop talent within department and organization especially as it relates to quality in support of Midland’s products and services
• Provide technical assistance as required to Quality Inspectors and others within the organization
• Leads and directs inspection of PPAP samples and facilitate the communication between internal and external parties
• Interact with the ERP (Oracle) system and manage the material movement on inspected goods
• Ensure compliance with all quality regulations, standards and corporate policies including but not limited to AAR M-1003 for assigned department.
• Supports Quality Manager in establishing, implementing, and maintaining the quality assurance program
• Demonstrate continuous efforts to improve efficiency within Quality Lab while working cooperatives with other departments and teams
• Conduct internal audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions
• Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
• Preparation of  reports through collecting, analyzing, and summarizing data; making recommendations
• Completes all job specific training
• Accountable for developing and monitoring quality processes and practices necessary for legal and ethical compliance in assigned area
• Performs other duties to achieve overall business unit metrics as assigned

Supervisor/Management Responsibilities:

• Lead the daily activities of the Quality Inspectors and others assigned
• Responsible for reviewing performance, salary administration, coaching and development of assigned team
• Determine and recommend optimal staffing needs, assist in recruiting and placement of team members as needed
• Establish standards and insure compliance to safety and environmental compliance from team members
• Leads defining roles and responsibilities within the area and effectively delegate work within the team

Desired Characteristics, Competences and Capabilities

• Work independently
• Ability to work collaboratively and maintain effective working relationships with co-workers
• Ability to effectively problem-solve
• A natural understanding of materials and mechanical principles with  an emphasis on CNC machining
• Excellent communication, interpersonal and customer service skills
• Ability to facilitate activities necessary to a project’s completion
• Ability to communicate effectively at all levels of the organization with an open, honest, and direct communication style
• Ability to multitask and capably organize for themselves, and for a team
• Demonstrated analytical and organizational skills
• Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies
• Experience leading functional quality teams
• Proficiency in Microsoft Office suite of products.

Qualifications/Requirements

• High School Diploma or equivalent
• Associates Degree or Technical Certification in Quality or closely related field of study is preferred
• Certifications desirable in one or more of the following: CQE, CQM, Six Sigma or Lean Manufacturing
• Minimum four (4) years of experience in a Quality role in a manufacturing environment required
• Two (2) or more years proven success in a supervisory role preferably in manufacturing environment
• Required to have a high level of competency in inspection.  Ideally with extensive experience using various hand tools, and some CMM programming experience. 

Physical Demands and Environmnetal Conditions

• This position is performed in a combination of manufacturing environment and office environment
• May be exposed to loud operating machinery, cold temperatures, chemicals, and vapors
• Position requires a combination of sitting, standing, and walking
• Position will require use of Personal computer, copy machine, other office equipment
• Ability to operate various lab equipment and/or understand basic operation
• Position may require the abilities to lift and move up to 10 pounds and occasionally lift/move 25 -0 with or without assistance
• Position may require the ability to obtain powered industrial vehicle operating certification 

Work Arrangement: Onsite

Pay Range: $86,067.00  - $119,392.00 

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year; paid vacation days beginning at 120 hours annually; 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance is available; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Manufacturing & Operations

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