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Position Summary: Provide support and customer service for the Graduate Research Lab’s Print Lab, Computer Lab, and Checkout desk. The position requires 5 hours per week commitment with the potential for evening and weekend availability.
General purpose: Perform large format print jobs and equipment checkouts, help maintain the Computer Lab, and assist students.
Position responsibilities:
Serve as the first point of contact for students using the Grad Lab
Manage equipment checkouts and returns
Perform minor equipment maintenance
Test and clean checkout equipment
Manage large format and laser print jobs
Perform minor printer maintenance
Test and clean printers
Answer telephone and email inquiries and provide information as needed
Answer and assist with student inquiries
Perform general cleaning of the lab
Perform other related duties as assigned
Essential skills and experience:
High school diploma or equivalent
Must have general computer skills
Must have some AV knowledge
Must be able to solve technical problems quickly
Solid communication skills
Ability to maintain a pleasant demeanor and work with a diverse population
Ability to multi-task
Valued but not required skills and experience:
Prior customer service experience
Experience with large-format printing and color management
Experience with a wide variety of photographic, video, sound, AV, and Computer equipment
Experience with a wide variety of photographic, video, audio, scanning, and 3D software
Reporting to this position: no direct reports
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to (50) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
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