Full-Time

Player Protection Analyst

LiveScore Group

LiveScore Group

501-1,000 employees

Real-time sports scores and sportsbook betting platform

Consumer Goods

$27000

Hybrid working opportunities, Private healthcare scheme, Enhanced family leave, Subsidised gym membership, Life assurance, Contributory pension plan, Daily snacks, Quality coffee, Soft drinks, Regular socials

Junior, Mid, Senior

Stoke-on-Trent, UK

Required Skills
Communications
Requirements
  • Robust investigative, risk analysis, assessment, and decision-making skills
  • Strong organisational and prioritisation skills
  • Effective communication skills, both written and spoken
  • Ability to remain calm, empathetic and make decisions in stressful situations
  • Willing to work with people at all levels and in all functions, independently and as part of a larger team
  • Self-organising and ensure that your attention to detail and accuracy of work is constant
Responsibilities
  • Identifying potential risks and markers of harm to members
  • Reviewing affordability and making risk-based decisions
  • Handling incoming and outgoing contacts with members
  • Resolving customer complaints
  • Acting as a subject matter expert in the field of safer gambling
  • Supporting members who demonstrate signs of gambling related harm
  • Navigating and managing back-office tools and alerts
  • Keeping accurate records of observations and member interactions
  • Embracing the team's goals while working on personal goals

Company Stage

Pre-seed

Total Funding

$57.8M

Headquarters

, United Kingdom

Founded

1998

Growth & Insights
Headcount

6 month growth

24%

1 year growth

46%

2 year growth

39%