Inventory Quality Specialist

Specialist, Inventory Quality
Fully on-site at Tempe, HQ

About Carvana

If you like disrupting the norm and are looking for a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. At Carvana, our customers can hop online to...

• Search and browse our inventory of over 20,000 vehicles that we own and certify.
• Narrow down search results using highly intelligent filtering tools/components.
• View vehicle details, Carfax reports, and 360 rotating studio images for every vehicle.
• Secure financing in minutes using Carvana’s in-house service or their own bank.
• Interact with GUI components to easily customize loan length, down payment, and monthly payment.
• Generate, upload, and eSign all documents online (no ink necessary).
• Schedule front door delivery or pick up at one of our vending machines.
• Trade-in their existing vehicle or just sell it to Carvana (no purchase necessary).

For more information on Carvana and our mission, sneak a peek at our company introduction video or learn more about what it’s like to work here from the people that already do. 

About the team and position

The Inventory Quality Specialist serves as a detail-oriented annotating specialist, ensuring we provide the best quality data, pictures, and descriptions to customers on our website. As a specialist, you'll annotate vehicles, fact-check data, and resolve discrepancies while utilizing available resources to ensure accuracy. You'll have the opportunity to work alongside professional and friendly teammates and collaborate with leadership to make continual improvements to our customer experience. By using company, industry, and process knowledge, you will help resolve discrepancies and create an experience that drives our customers happy!

 What you’ll be doing

• Consistently meet scores in all metrics by demonstrating the ability to quickly and accurately annotate vehicles.
• Fact check vehicle data for accuracy and resolve discrepancies.
• Utilize all necessary resources to ensure accuracy and to deliver correct information.
• Manage side tasks and projects with the primary role of annotating. 
• Work as a team player and interact with customers, managers, and coworkers in a professional and courteous manner.
• Interact with others in a professional and friendly manner while actively participating in slack conversations and huddle meetings. 
• Meet deadlines for time sensitive projects.
• Other duties as assigned.

What you should have

• High School Diploma, GED, or equivalent education required
• Ability to read, write, and communicate effectively in English
• Excellent communication skills, knowing when to share trends and feedback on tools
• Ability to manage, organize, and reconcile multiple sources of information with accuracy
• Computer literacy and data entry accuracy
• Energy and drive to accomplish goals, meet deadlines and find solutions
• Availability to work overtime or adjust schedule for the needs of the team
• Ability to handle multiple tasks and priorities effectively
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
• Must be 18 years of age and have a valid driver’s license

What we’ll offer in return

• Full-Time Hourly Position with competitive wages.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.