LAN/Windows/UNIX Analyst

Overview

Performs system and security program design, selection, acquisition, installation and maintenance for Western & Southern Financial Group's (W&SFG) LAN/Windows/UNIX systems. Designs, implements and maintains complex local and wide area networks of machines as well as necessary controls and procedures to cost-effectively protect Information Systems' assets. Manages infrastructure performance, maintenance, security and problem resolution. Administers and coordinates corporate email systems and/or other messaging systems. Participates in the research, planning, documentation, implementation, testing and maintenance of disaster recovery plans. May be required to provide direction and guidance on physical protection of Information Systems' assets. Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.

Responsibilities

What you will do:

• Generates, maintains and fine tunes the LAN/Windows/UNIX Operating Systems and related systems' software. Keeps W&SFG current and efficient in data processing techniques. Provides for the protection of information systems' assets.
• Evaluates new computer hardware components and software packages through technical manuals, experience of other companies and testing. Reports findings to management to give sufficient information for decision on acquisition and secure implementation.
• Monitors and responds to complex technical server hardware and software problems utilizing testing and monitoring tools. Troubleshoots LAN problems and ensures that file server rights and volume rights are maintained properly. Performs risk assessments. Recommends and implements improvements as approved.
• May be required to develop and conduct IS security risk assessments and report results to management.
• Interfaces with vendor support service groups to ensure proper escalation during outages, periods of degraded system performance or security incidents.
• Conducts testing of O/S releases and patches.
• Performs third-level support issues involving servers.
• Stays current in data processing field through education in matters applicable to W&SFG operation to be prepared to support new applications, incorporating industry standards and best practices.
• Develops and promotes associate education and general awareness of IS security, participating in training on complex topics.
• Works with management to develop strategic plans that support performance needs, growth plans, security requirements and disaster recovery (DR) goals.
• Provides guidance and assistance in support of virus protection and intrusion prevention.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree Or commensurate selection criteria experience. - Required
• Demonstrated experience working effectively within a team. Cite examples of motivating co-workers in difficult situations. - Required
• Proven experience handling multiple duties and completing assigned tasks accurately and on a timely basis. Cite examples of project management experience in planning, executing and maintaining a project from start to finish. - Required
• Demonstrated experience maintaining a calm and professional demeanor when handling demanding situations. - Required
• Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. Cite examples of good decision-making skills when dealing with multiple alternatives. -
• Provide examples of working under multiple deadlines and minimal supervision. Cite examples of successfully organizing and effectively completing projects where given little or no direction. -
• Demonstrated ability to interpret customer needs and transform those needs into functioning products/ -
• processes. -
• Possesses and displays excellent verbal and written communication skills with demonstrated ability to effectively interact and communicate with all levels of staff and management. -
• Proficient in word processing, spreadsheet and database applications. -
• Extensive knowledge of local area networks. -
• Extensive knowledge of Microsoft Windows Operating System, Novell Netware and UNIX within a corporate environment. -
• Strong technical experience with a variety of security and DR-related technologies. -
• Possesses conceptual knowledge of directory structure architectures. -
• Extensive knowledge of hardware components and configurations. -

Work Setting/Position Demands:

• Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
• Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
• Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
• Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
• Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Performs substantial movement of wrists, hands, and fingers for continuous computer work.
• Extended hours required during peak workloads or special projects/events.

Travel Requirements:

• None