Facebook pixel

Client Integration Engineer
Confirmed live in the last 24 hours
Locations
Vancouver, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • BA/BS degree
  • Technical CRM, Marketing Automation implementation, or Sales Acceleration platform experience; Certification and/or familiarity with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus
  • Customer service experience and skills; the ability to be accurate, empathetic, and helpful in communicating with clients
  • Familiarity with HTML, Javascript, APIs, and coding fundamentals preferred
  • High capacity to learn and understand technical infrastructure and troubleshooting processes
  • Must be a problem solver. Ability to research, analyze and provide a solution to newly identified issues
  • Team focused with strong collaboration and communication skills
  • Emphasis on attention to detail and quality
Responsibilities
  • Work as a member of the ZoomInfo Integration Engineering and Implementation Team providing hands -on guidance and support to clients during the implementation of ZoomInfo product solutions within the client internals systems
  • Maintain a clear understanding of application integrations within CRM/MAT environments particularly for Salesforce, Marketo, HubSpot, Eloqua, and Microsoft Dynamics, ZoomInfo platform and available solutions
  • Engage in clear dialogue with clients to customize the ZoomInfo Integration implementation ensuring the solution aligns with client business needs
  • Deploy strong troubleshooting skills to diagnose and resolve any technical issues with the integrations or solutions
  • Identify, catalogue, and esc alate any product defects and or insufficiencies to the ZoomInfo Product Development and Engineering teams for immediate remediation
  • Train, coach, collaborate, and troubleshoot with others within the organization (namely Sales, Client Support, QA Engineering and product management departments)
  • Hold high-level technical discussions on topics like email protocols, OAuth setup, API, data transformations, CRM workflows and process creation with both internal and external stakeholders
  • Assist creating technical “how-to” documents when necessary
  • Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of
ZoomInfo

1,001-5,000 employees