Product Manager
New Verticals, Hub
Posted on 9/22/2023

1,001-5,000 employees

Growth marketing automation platform
Company Overview
Klaviyo's missions is to help companies retain customers and maximize their ROI. Klaviyo’s data–proven customer platform allows companies to send relevant, well–timed emails and SMS that increase lifetime values.
Consumer Software

Company Stage


Total Funding





Boston, Massachusetts

Growth & Insights

6 month growth


1 year growth


2 year growth

Cambridge, MA, USA
Experience Level
Desired Skills
Sales & Account Management
  • 2+ years of product management experience or equivalent time in customer-facing technical roles
  • Strong written communication skills with an emphasis on brevity and clarity for complex topics
  • Empathic and deeply curious with an ability to leverage these attributes to do great product work
  • Eagerness to learn and an entrepreneurial drive
  • Great collaborator with low/no ego who can move complex projects forward with cross-functional peers (e.g. engineering, design)
  • This role is based out of Boston, MA
  • The ultimate measure of success for Product Managers at Klaviyo is positively impacting our customers and moving towards the results we care about. You will focus on tracking, analyzing, and improving metrics for your area of the product to ensure Klaviyo is achieving those results
  • We cannot build products that exceed our customer's expectations without truly understanding those customers. At Klaviyo, knowledge about our customers is power. You will spend a lot of time engaging with our customers to build their voice into your product area
  • Product Managers at Klaviyo think deeply and analytically. We strive to make the best decision possible at all times by leveraging our rigor of thought. You will tease out problems, break them down into small, digestible pieces, and put them back together as elegant solutions for our customers
  • You are exceptional at articulating your thinking through the written word. As a company, our success hinges on collectively being great and prolific communicators
  • Product Managers are expected to be experts on their product area and grow into collaborative peers that help accelerate or level up the product team as a whole. You bring a bias for action and thoughtful opinions about how we work to help Klaviyo continue to evolve in how we build products
  • Spec and fully document your first data integration
  • Enable sales / CS / marketing counterparts through trainings and materials
  • Establish a cadence with key stakeholders to start driving progress towards KPIs
  • Formulate the larger strategy for your market audience
  • Build tracking of KPIs to share with stakeholders
  • Contribute to team processes and knowledge sharing to integrate learnings
Desired Qualifications
  • Experience working in a start-up
  • Experience working closely with go to market teams
  • Willingness to fail and adapt to changing directions quickly
  • Excels at building and maintaining relationships to operate on a foundation of trust with cross-functional peers, Klaviyo leadership, and customers