Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Resettlement Program
• Oversee resettlement programs:
• Reception and Placement (R&P) grant contracts and services including R&P and Matching Grant (MG) 
• Ensure excellence in service delivery
• Ensure contract compliance in regard to R&P/MG records and reporting
• Complete annual abstracts and work with World Relief Home office to secure funding for programs
• Provide fiscal oversight and ensure fiscal and reporting guidelines are understood and followed by R&P and MG staff
• Act as office liaison and advocate with relevant Federal and WA State stakeholders Coordinate and lead Quarterly Community Consultations for community stakeholders, and state and city officials
• Provide consultation and training for community partners related to refugee resettlement 
• Prepare and submit proposals, budgets, and reports for government and private contracts
• Ensure that contract reports are reviewed and submitted in a timely manner
• Prepare internal monthly R&P reports for Finance Director
• Support Program Managers in writing semi-annual and annual reports
• Oversee PRM Monitoring, ORR Monitoring, and internal monitoring Staff Supervision and Training
• Directly supervise Resettlement Program Managers (2)
• Provide professional development to R&P staff through the creation of quarterly goals and provide accountability in reaching goals 
• Oversee hiring and corrective measures as needed for all Resettlement staff
• Conduct or delegate annual R&P/MG staff reviews
• Ensure high quality, ethical service provision to all clients
• Provide training to staff to ensure quality and consistency in service provision, documentation, and training compliance with government contracts
• Create/update internal resettlement-related policies as needed
• Conduct weekly department meeting Leadership
• Work together with World Relief Spokane (WRS) Executive Director to embody and uphold the mission, vision, and values of the organization
• Support the overall tone and culture of the office as set by WRS Executive Director
• Proactively build unity internally and organization wide
• Work with Executive Director and department Directors to ensure a healthy, collaborative working environment
• Interact with WR staff and external partners, volunteers, and other agencies in a way that represents the WR brand and standards of conduct
• Participate in meetings and present as requested by Executive Director, including all regular staff meetings, Weekly Director’s meeting, Monthly Leadership team meeting, Other meetings as requested;
• Attend and represent World Relief Spokane at training and networking events locally and as requested by Executive Director and/or WR Home Office

Knowledge, Skills, & Abilities

• A desire to serve refugees and immigrants in support of the mission of World Relief
• Ability to supervise a multi-ethnic team
• Ability to accomplish organizational and department goals with little supervision
• Multi-lingual skills preferred
• Excellent organizational skills and ability to multi-task effectively
• Excellent written and oral communication skills in English
• Intermediate computer knowledge, including MS Office and the ability to learn new programs
• Flexibility in schedule and a desire to learn a must
• Ability to perceive needs and initiate solutions to ensure effectiveness
• Ability to engage in and coach others in healthy conflict resolution
• Ability to engage in public speaking, sharing opinions in a leadership setting, and provide constructive feedback 
• Proficiency with basic accounting functions related to budgets and expenditure tracking

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Bachelor’s degree (Master’s Degree preferred) in Social Work or other relevant field AND minimum 3 years of experience in refugee resettlement or related field
• Minimum 3 years of experience supervising a professional team
• Proven track record of successfully leading a team
• Experience managing grants, preferably government grants
• Current driver’s license AND clean driving record 
• Authorization to legally work in the US