HR Specialist

Welcome to Career Opportunities at Lindenwood University.

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.   
• Professional development opportunities through the Lindenwood Learning Academy.

Job Title: Human Resources Specialist, Lindenwood Online and Student Employees  

Division: Human Resources

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, HR Employment and Compensation

Positions Supervised: N/A

The human resources (HR) specialist for Lindenwood Online and student employees serves as the primary HR liaison for Lindenwood’s online division and oversees all aspects of the student employee program. This role ensures effective processing and compliance for faculty, adjuncts, staff, and temporary employees for the online and student employee programs. This role provides high-level administrative support to the human resources function as needed, including recordkeeping, file maintenance, and Workday processing and entry. This position works closely with HR colleagues, department leadership, and institutional partners to ensure consistent application of HR policies, systems accuracy, and service excellence.
 

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Serves as the HR specialist for Lindenwood Online Division, developing an understanding of current and future needs, challenges, and priorities  
• Ensures all employee new hires, terminations, and changes within Workday are processed accurately and timely
• Provides guidance on human resources policies, practices, and processes
• Manages the issuance of accurate employment letters and contracts
• Monitors advancements and changes in Workday HCM providing suggestions for enhancements; Works with team to update processes
• Manages the issuance of adjunct contracts for the online division, coordinating with payroll for accurate payment
• Ensures completion of all onboarding and compliance requirements including I-9 documentation, background checks, and social media reviews
• Maintains confidential personnel files and reports
• Conducts ongoing audits to ensure data accuracy; Analyzes data for patterns, trends, and issues providing insights for design and solutions to leadership
• Oversees the day-to-day administration of the university’s student employment program, including work-study and institutional positions
• Partners with Student Financial Services, Advising, and departmental supervisors to ensure student employment eligibility, accurate setup, and proper tracking of work limits
• Develops and maintains job aids, trainings, and communication materials to support supervisors and improve program consistency
• Maintains knowledge of human resources trends and best practices
• Ensures compliance with federal, state, and local employment laws and regulations as well as University policy

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Builds rapport with customers, communicating in a concise, customer-focused manner
• Performs customer service functions by answering employee requests and questions

• Establishes and maintains effective relationships with faculty, staff, colleagues, and students
• Develops trainings, reference materials, and conducts one-on-one consultations as needed to assist supervisors 

Communication, Teamwork and Collaboration

• Works closely with human resources team to ensure smooth onboarding, orientation, and completion of required trainings
• Participates in the preparation and distribution of departmental communications.
• Keeps compensation, benefits, payroll, and HRIS functions informed of pertinent situations; partners with them as needed to discuss cross-functional processes and services. 
• Works closely with the Learning Academy in identifying training needs for the online division

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

• Bachelor’s degree in human resources or related field
• Minimum of 5 years’ human resources experience
• Society for Human Resource Management Certified Professional (SHRM-CP) or Human Resources Certificate Institute Certification designation preferred
• Experience with Workday preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Knowledge of human resources practices
• Excellent written and verbal communication skills
• Excellent time management skills and ability to work on multiple tasks simultaneously
• Excellent analytical skills to facilitate understanding and application of research and statistics in report writing and decision making
• Organizational skills to facilitate effective management of records and data
• Demonstrated ability to gain confidence of leaders throughout the organization and work cooperatively to meet shared objectives
• Ability to think critically to solve complex problems and find innovative solutions
• Ability to use general office hardware and computer software applications, including Workday
• Ability to preserve confidentiality and exercise discretion

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.  Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Standard flex
• Hybrid work, which requires internet connection and any other appropriate network communication technology to perform daily duties
• Considerable phone and computer time, utilizing a Virtual Private Network (VPN) and CRM system

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Ability to lift or carry items typically found in an office environment, such as documents or a laptop, usually up to 10-20 pounds.
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.