Full-Time

Customer Care

Global Channel Management

Global Channel Management

Compensation Overview

$18/hr

Rochester, NY, USA

In Person

Category
Operations & Logistics (1)
Required Skills
SAP Products
Excel/Numbers/Sheets
Requirements
  • 5+ Years of Customer Care Experience
  • HS Diploma
  • Bachelor's degree is preferred
  • Excel experience
  • Experience with SAP
  • Multitask ability
  • Strong soft skills
  • Systems ability
  • Communication skills
Responsibilities
  • Positional responsibilities require extensive customer care background.
  • Majority of time spent processing orders but individual must understand supply chain processes and be able to problem solve different scenarios to maximize fill rate and customer up-time.
  • Order accuracy is imperative to avoid impacting customer up-time.
  • Individual needs to understand the big picture and the impact on the business and customer.
Desired Qualifications
  • Bachelor's degree is preferred
  • Bachelor's degree (or higher)
Global Channel Management

Global Channel Management

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