Business Analysis Group Mgr

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The BAO Senior Manager is a senior management-level position with responsibilities for Third-Party Relationship Management for Markets Technology.

This role is responsible for executing the Markets Technology Third-Party Business Activity strategy, provide support for strategic initiatives, managing common capabilities, and driving cross-business initiatives to achieve simplification, increased productivity, and efficiency.

Responsibilities:

• Responsible for managing the entire end-to-end vendor management lifecycle.
• Support Stakeholders and Vendors to coordinate and facilitate Third Party Risk Management activities.
• Ensure vendor’s compliance to required policies and regulations (e.g., Third Party Management Policy, Information Security, Continuity of business)
• Maintain supplier systems of record, automating and optimizing vendor data sources to be self-service and provide insight for senior management.
• Establish new relationships between Citi and its vendors, creating and managing Initial Risk Questionnaires (IRQ) and Third-Party Management Systems (CASP, P2P,GEP)
• Review, assess, and act on results of Third-Party Risk Management activities assessments/controls, facilitating and executing planning and pre-contract due diligence activities, contract, ongoing monitoring, and termination.
• Provide expert guidance and support on the development of Third-Party Management key controls, standard processes, operating procedures, and promulgation of best practices.
• Perform reviews of Vendor Lifecycle (Pre-Contract due diligence, post-contract ongoing monitoring) and provide credible challenges to accountable / responsible parties.
• Assist with/review results of additional vendor monitoring activities (Adverse results)
• Manage Third Party contracts (e.g. Statements of Work) ensure contracts are properly executed and uploaded in the Vendor Contract Management System (GEP) working with Business if re-negotiations are required..
• Support Third-Party Risk Management reporting activities as required and participate in continuous improvement activities.
• Interface with all third-party stakeholders Third Party Officers (TPOs), Business Activity Owners (BAOs), TP-RAP Support, Supplier Oversight, Third Party Management Team (TPM) and Sector and Regional Third-Party Risk teams and other Citi business stakeholders on a regular basis
• Build relationships with vendor contacts that cross regions, sectors, and functions to ultimately ensure third party compliance to Citi policies, contractual obligations, and SLAs.
• Review results of third-party risk monitoring activities providing credible challenges to, and quality checks of, such results
• Monitor the Key Indicators for the business, including vendor’s performance.
• Identify any significant changes for the vendor relationships and trigger the update of Third-Party Risk Assessments
• Partner with Vendor Contract Management Team to strategically manage a large portfolio of contracts, facilitating on time renewals, defining strategies, and identifying opportunities to optimize and consolidate services.
• Coordinating the search, interview scheduling and execution, selection, recruitment, and on-boarding of external project resources
• Effectively communicating with key stakeholders both internal and external
• Provide thought leadership to drive supplier optimization and efficiencies based on Vendor risk profiles, performance, and market trends.
• Serve as point of contact with vendors and hiring managers.
• Complete and update Third Party Risk Management procedures and documentation.
• Assist the project manager to procure services from the third parties in compliance with relevant Third-Party Risk Management policies.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Comensurate years experience in financial services
• Experience working in global and complex settings with multiple stakeholders
• Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts.
• Experience in Third Party Management and resource management. Experience with resource recruitment processes / project staffing / vendor liaison / third party onboarding and management within a project / consulting environment.
• Experience with entitlement review processes and execution, systems oversight, documentation management and reporting, ensuring compliance with policies.
• Working knowledge of eProcurement and TPM tools (e.g. Procure-to-Pay, Risk Assessment, TPU Tools).
• Proven ability to work in a team of diverse skill sets and cultures.
• Proven ability to work in high-pressure, time-sensitive environments.
• Consistently demonstrate clear and concise written and verbal communication.
• Proficient computer skills with a focus on Microsoft Office applications

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 01, 2025

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