Full-Time

Client Advisor

Full-Time, Royalmount

Posted on 10/31/2025

Tiffany & Co.

Tiffany & Co.

Designs and sells luxury jewelry worldwide

No salary listed

Montreal, QC, Canada

In Person

Must be authorized to work in Canada; on-site in Montreal; non-traditional hours including weekends.

Category
Retail (3)
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Requirements
  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving Commercial results.
  • Ability to connect with the client
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Ability to work with a diverse client base.
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must have authorization to work in the United States or in the country where the position is based.
Responsibilities
  • Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
  • Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
  • Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
  • Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
  • Deepen the relationship with our clients to drive lifetime loyalty and spend.
  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Capture client data. Cultivate new and existing client relationships.
  • Deliver a significant portion of sales through repeat client business.
  • Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
  • Drive business through key product pillars.
  • Convert clients through curiosity and discovery daily
  • Elevate in store experience by consistently delivering memorable moments to every client.
  • Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
  • Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
  • Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on Net Promoter Score (NPS) performance and client feedback.
  • Connect with your client’s wardrobe to ‘style them’
Desired Qualifications
  • A college/university degree.
  • Proficiency in multiple languages.

Tiffany & Co. designs, manufactures, and sells luxury jewelry, including diamond engagement rings, necklaces, bracelets, and earrings, as well as watches, fragrances, and accessories. It relies on a brand built on quality, craftsmanship, and exclusivity, selling through both retail stores and online channels to affluent customers. The company differentiates itself with a long-standing, recognizable brand and superior craftsmanship, offering curated luxury experiences. Its goal is to maintain and grow a globally prestigious luxury brand while delivering high-value products and a refined shopping experience.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1837

Simplify Jobs

Simplify's Take

What believers are saying

  • China expansion accelerating with Beijing flagship store opening March 2026.
  • Limited-edition HardWear titanium-platinum collection targets high-strength luxury segment.
  • David Ponzo deputy CEO appointment brings Louis Vuitton retail excellence to global operations.

What critics are saying

  • China luxury market contraction from economic slowdown threatens 40+ store portfolio.
  • Lab-grown diamonds capture 25% millennial engagement ring market, eroding pricing power.
  • LVMH may divest Tiffany to prioritize higher-growth brands like Bulgari.

What makes Tiffany & Co. unique

  • Heritage dating to 1837 with iconic designs like Elsa Peretti's bone cuff.
  • In-house manufacturing with 3,000 artisans producing jewelry across 300+ stores.
  • High jewelry innovation: 2026 Bird on Pearl collection features star sapphires and 29-carat pearls.

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Benefits

Flexible Work Hours

Company News

LVMH
Apr 9th, 2026
Tiffany & Co. celebrates grand opening of new Taikoo Li Sanlitun flagship in Beijing.

Tiffany & Co. celebrates grand opening of new Taikoo Li Sanlitun flagship in Beijing. Published on 04.09.2026 - 1 MINUTE Tiffany & Co. continues to expand its presence in China with the opening of a new flagship store in Taikoo Li Sanlitun, Beijing. This inauguration underlines the significance of the Chinese market for the Maison and exemplifies its dedication to offering experiences beyond traditional retail that combine creativity, art and savoir-faire. Designed by the MVRDV architectural firm, the store's façade draws on the timeless beauty of Tiffany & Co., notably the section with luminous shades of blue. Crafted with recycled and locally manufactured materials, the building embodies theMaison's commitment to conducting business responsibly and to contemporary design. Conceived as an experiential destination, the flagship store is a dialogue between heritage, craft and art. Visitors discover a journey punctuated by internationally-renowned artworks and references to the history of Tiffany & Co., showcasing the creative heritage of the Maison since its founding in New York in 1837. This new address reaffirms Tiffany & Co.'s commitment to expanding its presence in luxury capitals around the world and to offering immersive retail experiences matched to the expectations of an international clientele seeking both the magic of emotions and meaning. Find out more

Diamond Certification Laboratory of Australia (DCLA)
Mar 30th, 2026
Tiffany's Flagship Beijing Store Honors Elsa Peretti

Tiffany's flagship Beijing store honors Elsa Peretti. Tiffany & Co has officially opened its flagship store in Beijing - an imposing four-story building with a facade of translucent glass fins inspired by Elsa Peretti's bone cuff jewelry designs. It underscores Tiffany's confidence in China as a long-term core diamond market. The New York-based jeweler opened its first retail outlet on the Chinese mainland in 2001 and now has over 40 stores there. Tiffany held a grand opening ceremony on 14 March to mark the opening of its new store, at Taikoo Li Sanlitun, a highâ€'end shopping complex in Beijing's Chaoyang District. The 1,000m^2 store was designed by Dutch architects MVRDV, the fifth in a series of facades created for Tiffany. It honors Elsa Peretti, the Italian fashion model turned iconic jewelry designer who died in March 2021, aged 80. She was probably best known for her signature bone cuff bracelet, and for making silver popular again during her long tenure at Tiffany.

Smithsonian Institution
Mar 25th, 2026
Cooper Hewitt announces Gala Honorees to be recognized alongside the 2026 National Design Award winners.

Cooper Hewitt announces Gala Honorees to be recognized alongside the 2026 National Design Award winners. For the 2026 Smithsonian National Design Awards, honorees including Tiffany & Co., Martha Stewart, Adobe, Target, Tory Burch and Thom Browne highlight the enduring impact of American design as the nation marks its 250th anniversary March 25, 2026 Media contact. Laurie bohlk. Cooper Hewitt, Smithsonian Design Museum today announced a new distinction to be introduced at this year's Smithsonian National Design Awards Gala: a group of Gala Honorees recognized for their lasting contributions to the field of design. The honorees will be celebrated alongside the winners of the 2026 National Design Awards at the annual awards gala Tuesday, May 19, in New York City. Coinciding with the United States' 250th anniversary, the 2026 Gala Honorees selected by Cooper Hewitt include both contemporary leaders and historic figures whose work has shaped American design across disciplines and generations. Contemporary Gala Honorees include Adobe, the multinational technology company; fashion designer Thom Browne; fashion designer Tory Burch; luxury jeweler Tiffany & Co.; artist and designer Maya Lin; creative director Jenna Lyons; global design collective MillerKnoll; philanthropist MacKenzie Scott; entrepreneur and media personality Martha Stewart; and retailer Target. Historic figures being recognized include industrialist and philanthropist Peter Cooper, founder of Cooper Union; landscape architect Frederick Law Olmsted, designer of Central Park; architect Louis Sullivan, widely regarded as a pioneer of modern American architecture; textile and interior designer Candace Wheeler, a leader of the American Arts and Crafts movement; and architect Frank Lloyd Wright, one of the most influential architects of the 20th century. The 2026 Smithsonian National Design Awards Gala will feature a festive black-tie evening with an awards ceremony, cocktails and a seated dinner celebrating the winners of the National Design Awards and the Gala Honorees. "American design has been shaped by remarkable individuals and institutions whose ideas continue to influence the way we experience the world," said Maria Nicanor, director of Cooper Hewitt. "In the year of the United States' 250th anniversary, we are proud to recognize both contemporary leaders and historic figures whose work has left a lasting mark on the field. It is a privilege to celebrate their impact alongside the extraordinary winners of the 2026 National Design Awards." Established in 2000 as an official project of the White House Millennium Council, the National Design Awards celebrate excellence and leadership in design across 10 disciplines, including architecture, fashion, product design, landscape architecture, interior design, climate action, communication design and digital design, as well as an emerging designer and a design visionary award. These categories emphasize the power of design to improve the world and the designers leading the charge at the forefront of their fields. The 2026 National Design Award winners are: * Robert Earl Paige, Design Visionary * Estudio Teddy Cruz + Fonna Forman, Climate Action * Mattaforma, Emerging Designer * Frida Escobedo Studio, Architecture * Thought Matter, Communication Design * Laura Kurgan, Digital Design * Josh Tafoya, Fashion Design * Charlap Hyman & Herrero, Interior Design * Ten Eyck Landscape Architects, Landscape Architecture * Berea College Student Craft, Product Design The 2026 National Design Award winners were selected by an external jury of design leaders and practitioners. Nominations are open to all and jurors join from diverse locations to review submissions, resulting in a final selection of 10 category awardees. The 2026 National Design Awards jury was chaired by Aric Chen, director of the Zaha Hadid Foundation. The jury included Liz Danzico, vice president of design at Microsoft AI; Patricia Moore, president of MooreDesign Associates; Henk Ovink, executive director and founding commissioner for the Global Commission on the Economics of Water; Valerie Steele, director and chief curator of the Museum at the Fashion Institute of Technology; and Thomas Woltz, senior principal of Nelson Byrd Woltz Landscape Architects. The gala is Cooper Hewitt's signature annual fundraising event, supporting the museum's exhibitions, educational initiatives, public programs and stewardship of the Smithsonian's national design collection of more than 215,000 objects. Proceeds also support 2026 exhibitions including "Made in America: The Industrial Photography of Christopher Payne" and "Design Across Time," a landmark presentation of the museum's permanent collection opening this summer. About Cooper Hewitt, Smithsonian Design Museum. Cooper Hewitt is America's design museum. Inclusive, innovative and experimental, the museum's dynamic exhibitions, education programs, master's program, publications and online resources inspire, educate and empower people through design. An integral part of the Smithsonian Institution - the world's largest museum, education and research complex - Cooper Hewitt is located on New York City's Museum Mile in the landmarked Carnegie Mansion. Steward of one of the world's most diverse and comprehensive design collections - over 215,000 objects that range from an ancient Egyptian faience cup dating to about 1100 BC to contemporary 3D-printed objects and digital code - Cooper Hewitt welcomes everyone to discover the importance of design and its power to change the world. SI-99-2026

Mulberry Media
Mar 19th, 2026
Tiffany and Co. launches limited-edition HardWear styles in titanium and platinum.

Tiffany and Co. launches limited-edition HardWear styles in titanium and platinum. The pieces utilise black titanium for the signature bold links, integrated with a platinum clasp featuring diamonds set in a honeycomb pattern using a bright cut setting Quick Poll What is your biggest focus right now? One click - no sign-up All data is anonymised. Polling helps Jewellery Focus better understand the Jewellery Focus audience and tailor its editorial. No spam Unsubscribe anytime Want unlimited access? View Plans Tiffany and Co. has released a limited-edition extension of its HardWear collection, featuring 400 pieces globally crafted from black titanium and platinum with diamond pavé. The new designs include a necklace and bracelet inspired by a 1962 archival bracelet. The pieces utilise black titanium for the signature bold links, integrated with a platinum clasp featuring diamonds set in a honeycomb pattern using a bright cut setting. This iteration marks a shift in the collection's material palette, combining the lightweight properties of titanium with the traditional use of platinum, a material long associated with the House's manufacturing heritage. The HardWear collection is characterised by industrial-inspired links and architectural scales. By utilising titanium, named after the Titans of Greek mythology, the brand is targeting consumers seeking high-strength, low-weight luxury accessories. The production is limited to 400 units worldwide, distributed through select boutiques and the brand's digital platforms. Tiffany and Co. currently operates over 300 retail stores and employs 14,000 people, including 3,000 artisans who manufacture jewelry in-house. Tiffany and Co. said: "The latest designs from the Tiffany HardWear collection feature black titanium and platinum with diamonds. Inspired by a bracelet from 1962 found in the House's archives, the designs feature signature links with a platinum and diamond pavé clasp integrated into the design. The addition of platinum reflects the House's heritage and mastery of the material. At the heart of the design, diamonds wrap around the platinum clasp in a honeycomb pattern." Published: 1h ago C.W. Sellors finds new ownership following administration. Wednesday, 18 March 2026, 15:12

SmartBrief
Mar 17th, 2026
Tiffany & Co. spotlights Portman as ambassador

Tiffany & Co. spotlights Portman as ambassador. 2026-03-17 Tiffany & Co. debuted a three-minute ad during the Academy Awards featuring Natalie Portman as its global house ambassador. The ad, promoting the HardWear collection, showcases Portman's daily life as a producer, director and mother, emphasizing themes of resilience and inner strength. Full story: NRF SmartBrief News and trends about the U.S. Retail industry Designed specifically for retail professionals, NRF SmartBrief is a free, daily email newsletter. It provides the latest need-to-know news and industry information that maximizes your time, giving you an edge over your competition.

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