Full-Time
RCM Patient Accounts Representative
Posted on 5/1/2024
Advanced medical and cosmetic dermatology services
Consumer Goods
Mid
Portsmouth, NH, USA
Required Skills
Customer Service
Requirements
- High school diploma or equivalent
- Proficiency in Microsoft Office programs
- Experience in a medical/healthcare environment
- Strong analytical and critical thinking skills
- Effective communication skills
- Excellent customer service skills
- Working knowledge of CPT and ICD-10-CM coding
- Ability to work independently in a fast-paced environment
Responsibilities
- Perform timely follow-up with patients for billing information
- Review and correct errors in clearinghouse rejection reports
- Respond to inquiries regarding billing and account matters
- Explain statement balances clearly to patients
- Identify and resolve credit balances
- Collaborate with staff and assist in policy development
- Provide support and coverage as needed
Optima Dermatology offers a comprehensive range of medical, surgical, and cosmetic dermatology services, utilizing advanced technologies such as Forever Young BBL, Neuromodulators, Dermal Fillers, Sculptra, HALO Laser, CoolSculpting Elite, PDO Lifting Threads, SkinPen Microneedling, and HydraFacial to enhance skin care and patient experience.
Company Stage
N/A
Total Funding
N/A
Headquarters
Portsmouth, New Hampshire
Founded
2018
Growth & Insights
Headcount