Business Process Manager

TORONTO, March 31, 2025 /PRNewswire/ - PointClickCare, a leading health tech company that helps providers deliver exceptional care, kicks off its 12th SUMMIT Customer Conference by gathering over 2,000 of the industry's top healthcare professionals and thought leaders to connect, learn, and advance care together.

Kevala announces integration with PointClickCare via Marketplace to optimize workforce management for skilled nursing facilities.

New solution delivers real-time, EHR-agnostic admission and discharge insights to payer-provider networks to enhance care coordination, reduce readmissions, and improve quality performanceTORONTO, March 11, 2025 /PRNewswire/ -- PointClickCare, a leading healthcare technology platform enabling meaningful care collaboration and real-time patient insights, today announced that it has launched its Transitions of Care (TRC) solution at the RISE National Conference. This new technology-driven solution is designed to help Medicare Advantage plans obtain, deliver, and act on time-sensitive admission and discharge information to ensure scalable and repeatable TRC Star measure performance, ultimately improving post-discharge coordination and intervention velocity.Nearly 20% of Medicare beneficiaries discharged from the hospital were readmitted within 30 days, and 34% were readmitted within 90 days, costing Medicare $17.4 billion annually. This financial burden, coupled with CMS placing greater emphasis on seamless care transitions to improve patient outcomes, demonstrates that it's imperative that Medicare Advantage plans be well-positioned to intervene quickly to prevent avoidable readmissions. PointClickCare's TRC solution is purpose-built to empower Health Plans and their provider networks with a seamless, tech-enabled workflow that automates data access and the delivery of real-time admission notifications and timely discharge information."With the heightened focus on CMS Star Ratings, Medicare Advantage plans need smarter, real-time interventions to ensure members receive the right care at the right time," said Brian Drozdowicz, senior vice president & general manager, Acute & Payer markets at PointClickCare. "Our Transitions of Care solution eliminates manual processes and gives plans the visibility and insights they need to proactively manage high-risk members, close critical quality gaps, and ultimately improve both clinical and financial outcomes, further reinforcing our commitment to helping care organizations collaborate more effectively and efficiently."The TRC solution is designed to optimize post-discharge coordination by automating the real-time access and exchange of admission and discharge data between payers and providers. By leveraging native provider workflows to deliver required information, the TRC solution removes the data access burden to satisfy the "Notification of Admission" and "Receipt of Discharge Information" components of the CMS TRC Star measure within the 48-hour time-bound specifications."We've engineered this solution to equip health plans with a standardized and EHR-agnostic data acquisition and delivery mechanism, ensuring seamless use across their provider network," says Whitney Eubanks, vice president of product management, Acute & Payer at PointClickCare