Full-Time
Client Success Manager
Posted on 3/5/2024
Research enablement platform, expert network services
Compensation Overview
$70,000 - $75,000Annually
Junior, Mid
New York, NY, USA
- Bachelors or masters degree from an accredited University
- 2+ years of professional work experience, with a focus on B2B product sales for institutional investors such as Mutual Funds, Hedge Funds, Private Equity, Venture Capital
- Understanding of the institutional investment industry and ability to engage with senior business leaders with innovative content and ideas
- Excellent communication skills, with the ability to distill complex issues into clear and concise messages
- Experience working with or using expert networks is a plus
- Intellectual curiosity, adaptability, and a team-first collaborative approach
- Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results
- Serve as the primary advocate for the Insights product with institutional clients and foster three-dimensional relationships with key stakeholders
- Develop personalized engagement plans for each client depending on investment strategy, companies of interest and sector coverage to effectively market Insights content
- Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings
- Collaborate with sales team to ensure timely renewals and drive upsell opportunities
- Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts
Guidepoint is a research enablement platform leveraging innovative technology and real-time data to empower clients' decision-making processes. The platform is supported by a network of nearly 1.5 million experts, providing on-demand intelligence and research to help companies and investors navigate available information.
Company Stage
N/A
Total Funding
N/A
Headquarters
New York, New York
Founded
2003
6 month growth
↑ 2%1 year growth
↑ 11%2 year growth
↑ 26%Benefits
Competitive salary.
Medical, Dental, and Vision Insurance.
401(k) with company matching.
Life Insurance (100% Employer Sponsored)
Paid vacation plus 10 legal holidays.
Light snacks and beverages.
Discounted gym memberships.
Commuter Benefits.