Full-Time

Client Success Manager

Posted on 3/5/2024

Guidepoint

Guidepoint

1,001-5,000 employees

Research enablement platform, expert network services

Consulting

Compensation Overview

$70,000 - $75,000Annually

+ Bonus

Junior, Mid

New York, NY, USA

Required Skills
Sales
Communications
Marketing
Requirements
  • Bachelors or masters degree from an accredited University
  • 2+ years of professional work experience, with a focus on B2B product sales for institutional investors such as Mutual Funds, Hedge Funds, Private Equity, Venture Capital
  • Understanding of the institutional investment industry and ability to engage with senior business leaders with innovative content and ideas
  • Excellent communication skills, with the ability to distill complex issues into clear and concise messages
  • Experience working with or using expert networks is a plus
  • Intellectual curiosity, adaptability, and a team-first collaborative approach
  • Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results
Responsibilities
  • Serve as the primary advocate for the Insights product with institutional clients and foster three-dimensional relationships with key stakeholders
  • Develop personalized engagement plans for each client depending on investment strategy, companies of interest and sector coverage to effectively market Insights content
  • Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings
  • Collaborate with sales team to ensure timely renewals and drive upsell opportunities
  • Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts

Guidepoint is a research enablement platform leveraging innovative technology and real-time data to empower clients' decision-making processes. The platform is supported by a network of nearly 1.5 million experts, providing on-demand intelligence and research to help companies and investors navigate available information.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, New York

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

11%

2 year growth

26%

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.

INACTIVE