Full-Time
Food & Beverage Supervisor
Courtyard by Marriott Tysons
Confirmed live in the last 24 hours
B. F. Saul Company
51-200 employees
Operates business-class hotels and accommodations
Junior, Mid
McLean, VA, USA
Onsite position in McLean, Virginia.
- High School diploma or GED required.
- TIPS or CARE beverage service certification or the ability to obtain certification is required.
- 12 months in a position requiring skills/abilities similar or equal to that of a Restaurant/Food and Beverage Supervisor.
- Prior experience in guest relations.
- Excellent verbal communication skills needed.
- Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
- Accountable for guest satisfaction by supervising the Food and Beverage team, ensuring food and beverage service standards are met and guest needs are responded to in a timely manner.
- Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable.
- Works side by side with staff to train and model appropriate guest service standards.
- Follows proper selling techniques and ensures strategies are utilized to maximize Food and Beverage revenues.
- Drives sales and maximizes revenue by up-selling.
- Follow B.F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Maintains a clean and safe work area in compliance with B.F. Saul Company Hospitality Group, brand, local, state and federal regulations.
- Follows all B.F. Saul Company Hospitality Group procedures for guest/team member incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Demonstrates clear written and verbal communication skills.
- Promotes collaboration and positive, professional work environment.
- Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Adheres to all B.F. Saul Company Hospitality Group Standard Operating Procedures.
B.F. Saul Company Hospitality Group operates a range of business-class hotels, primarily targeting business travelers while also accommodating leisure guests. They manage hotels under well-known brands like Intercontinental, Marriott, and Hilton, which helps attract a diverse clientele seeking reliable lodging. The company focuses on owning and operating these branded hotels to ensure consistent quality and service. Revenue comes from room bookings, hosting conferences, and offering additional services like dining. With a dedicated team of nearly 1,400 professionals, they emphasize quality and teamwork to enhance guest experiences. Their goal is to maintain high operational standards and customer satisfaction, leveraging over a century of experience in the hospitality industry.
Company Stage
N/A
Total Funding
N/A
Headquarters
Bethesda, Ohio
Founded
1892
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- Working for a financially stable company with a century-long legacy offers job security and growth opportunities.
- Employees benefit from a strong workplace culture that emphasizes quality, teamwork, and exceptional service, fostering a positive work environment.
- The diverse portfolio of branded hotels provides employees with varied experiences and opportunities for career advancement within the hospitality industry.
What critics are saying
- The hospitality industry is highly sensitive to economic downturns, which could impact job security and revenue.
- Dependence on business travel means that any significant shift towards remote work or virtual meetings could reduce demand for business-class hotels.
What makes B. F. Saul Company unique
- B.F. Saul Company Hospitality Group leverages over a century of experience and financial stability, setting it apart from newer entrants in the hospitality industry.
- Their strategic partnerships with renowned brands like Marriott, Hilton, and Intercontinental allow them to attract a diverse clientele, ensuring high occupancy rates.
- The company's focus on business travelers and strategic locations near conference centers and business hubs provide a competitive edge in the business-class hotel market.
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