About Telnyx
Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.
We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
Network Engineer
Build the core of Telnyx’s global backbone.
The Role
Telnyx is proud to boast a network that provides service to tens of thousands of business users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Telnyx’s complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.
The team’s mission is to drive connectivity innovation and democratize communications access around the globe.
In This Role You Will
- Deploy and support our global production and corporate network including edge, backbone and data center infrastructure.
- Work cross-functionally with project management, network engineering to generate implementation plans.
- Provide technical leadership and guidance (Remote and/or on-site) during deployment activities in our data centers and POPs.
- Calculate and document equipment power/space requirements and consumption for multiple PoP sites. Work with Colocation Vendors, local Engineering, Facilities Operations, to meet these requirements.
- Perform fault isolation and trouble resolution on network hardware, software, and circuits.
- Schedule and perform network maintenance including repairs, upgrades, and migrations.
- Maintain asset database for installed network gear and work with Logistics on vendor RMAs.
- Maintain technical and training documentation, develop automation and tooling as needed.
- Participate in on call activities and follow escalation process to support the infrastructure 24/7.
- Proactively contribute to documentation, automation and processes improvement.
You May Be Fit For This Role If You Have
- Experience configuring and troubleshooting IP routing/switching technologies and protocols including TCP/IP, BGP, ISIS, OSPF, MPLS, RSVP, and VRRP in a dual-stack IPv4/6 environment.
- Experience coordinating and executing hardware installation and configuration.
- Working knowledge of fiber-optic communications technology.
- Hands-on experience with enterprise and carrier class routing, switching, and optical transport platforms.
- Knowledge of data center design and operational best practices.
- Experience with Linux OS/networking.
- Experience analyzing situations and utilizing problem solving experiences under pressure.
- Proven experience leading and executing network deployment projects.
- Experience working with limited supervision.
- Experience interacting with vendors and external parties to drive projects to completion.
- Time and project management experience.
- Scripting experience with Python or Perl.
- Network certifications such as CCNP or JNCIP.
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Bring Your Authentic Self to Telnyx
Telnyx is committed to building a team full of diverse perspectives, various backgrounds and different minds. We believe diversity drives innovation. We are committed to building a culture where difference is valued and creating avenues of equity for underserved groups. While we are still a work in progress, we are actively seeking folks who are passionate about building a place of belonging for everyone.
We’re looking for people with passion, grit, and integrity. We believe in transparency, proactivity, and mutual respect. We provide the high-grade tools that help you do your best work, and keep up the collaborative habits that help everyone stay in the loop. No matter where you’re based or which team you’re on, you’re plugged in, supported, and helping to shape the future of communications.
You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives, rigorous thinkers and assumption challengers. Are you ready to join us?
