People Operations Director

Description

Join Our Team and Shape the Future of People Operations!

We are seeking a dynamic People Operations Director to lead and administer all aspects of People Operations for our center employees. Reporting to the Executive Director, this pivotal role ensures compliance with organizational, regulatory, and governmental standards while fostering a culture of inclusion, servant leadership, and professional growth.

We Offer

• Competitive Compensation starting at $100,000, with higher earnings based on experience and education.
• Time Off Benefits starting on day one!
• Excellent Health Benefits effective 30 days after employment: Click to learn more at https://www.mydevereuxbenefits.org.
• Tuition and Student Loan Assistance through our ASCEND Program: Learn more at https://jobs.devereux.org/ascend/
• Be part of a mission-driven organization that values innovation, inclusion, and servant leadership
• Lead initiatives that directly impact organizational culture and employee experience

Key Responsibilities:

• Strategic Partner: Analyze and review all available data creating long-term plans and priorities while managing day-to-day operations.
• Policy & Compliance: Develop and maintain People Operations procedures; ensure alignment with standards and communicate policies effectively.
• Employee Relations: Advise on corrective actions, terminations, and legal matters with a focus on ethics and risk management.
• HR Administration: Oversee salary, benefits, workers’ compensation, and regulatory compliance; maintain accurate employee records.
• Workforce Planning: Forecast talent needs and implement recruitment and retention strategies.
• Culture Building: Promote inclusion and servant leadership through organizational initiatives.
• Team Leadership: Supervise and develop People Operations staff.
• Data & Reporting: Track and report key HR metrics for stakeholders.
• Budget Management: Manage departmental budgets and labor cost strategies to meet organizational goals.

About TCV:

Devereux TCV Community Services provides programs and services for adults, children, and adolescents in the Pittsburgh Metropolitan Region.

What is People Operations?

Today, many businesses are moving toward the term “People Operations” because this function is viewed as an equal partner across business lines. People Operations takes a strategic, data-driven approach to workforce management, focusing on people and culture while building a sense of community among colleagues. At Devereux, our goal is to serve as a trusted strategic partner, helping departments make the best possible people-based decisions that benefit employees, the individuals we serve, and the overall organization.

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Qualifications

Education: Bachelor’s degree required; Master’s degree in Business Administration or Human Resources preferred. HRCI and/or SHRM certification preferred.

Experience:

• Minimum of 5 years in People Operations or HR leadership, with behavioral healthcare, human services, nonprofit or educational setting experience preferred.
• Previous Supervisory experience required.
• Must have a demonstrated knowledge of Federal and State laws and regulatory requirements, in areas including but not limited to FLSA, FMLA, ADA, Workers' Compensation, and OSHA.
• Requires proficiency in the use of a sophisticated HR/Payroll Information System.

Skills: Must have excellent oral and written communication skills, customer service skills, and an ability to independently follow up as required. Requires an ability to be flexible and an ability to adjust priorities as needed.

Physical Requirements: Ability to walk, sit, stand, and occasionally lift. Normal hearing and vision required. Occasional driving for business purposes.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Company Overview 

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.    

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

What Devereux Offers You 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!  

Devereux is a drug-free workplace, drug screening required. EOE