Full-Time

Enterprise Account Executive

Healthcare

Relay Network

Relay Network

51-200 employees

Personalized engagement platform for regulated industries

No salary listed

Villanova, PA, USA

In Person

Category
Sales & Account Management (1)
Required Skills
Sales
Forecasting
Salesforce
Requirements
  • 8+ years of enterprise SaaS sales experience with consistent quota attainment
  • Demonstrated experience selling into healthcare organizations; payer-side experience across Government and/or Commercial lines of business is strongly preferred
  • Proven track record closing multi-decision-maker, six-figure enterprise software deals
  • Strong command of a structured sales methodology such as MEDDPICC, Challenger, or Command of the Message
  • Familiarity with HIPAA, healthcare compliance frameworks, and healthcare buying cycles
  • Executive presence and credibility at the C-suite level
  • Entrepreneurial mindset with the ability to operate effectively in a growth-stage environment
  • Disciplined CRM and forecasting habits
Responsibilities
  • Own a net-new ARR quota in the healthcare vertical
  • Build and manage a qualified pipeline from greenfield accounts across Government and Commercial lines of business within healthcare organizations
  • Lead the full sales cycle from discovery through contract execution, coordinating internal resources across Sales Engineering, Legal, and Leadership
  • Develop and execute account plans for priority targets and maintain accurate pipeline and forecasting in Salesforce
  • Build business cases that connect Relay's platform to measurable outcomes including member experience scores, cost containment, and operational efficiency
  • Engage C-level and VP/Director-level stakeholders as a credible, trusted advisor
  • Identify and pursue cross-sell opportunities into accounts where Relay has existing relationships in other lines of business
  • Represent Relay at key industry conferences and trade shows
  • Maintain current knowledge of the competitive landscape and healthcare regulatory environment

Relay Network provides a platform for personalized customer engagement tailored for regulated industries such as financial services, healthcare, and utilities. Its subscription-based platform integrates with existing systems to create, schedule, and automate guided one-to-one customer experiences, while tracking engagement in real time. It differentiates itself by focusing on security, compliance, and seamless IT integration for regulated contexts, offering onboarding, servicing, billing, and cross-selling services alongside the platform. Its goal is to help clients drive instant adoption and deliver timely, relevant interactions that build trust and improve outcomes.

Company Size

51-200

Company Stage

Early VC

Total Funding

$58.7M

Headquarters

Radnor Township, Pennsylvania

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • John Thomas from TD Bank joins as Chief Strategy Officer in April 2026, accelerating financial services adoption.
  • Highmark partnership validates secure two-way text messaging for health coaching workflows.
  • GenAI content engine automates mobile-optimized experiences, cutting manual creation overhead.

What critics are saying

  • Twilio erodes market share with 50-70% cheaper compliant messaging within 6-12 months.
  • FCC TCPA rules effective Q2 2026 slash outbound volume, cutting revenue 30-50%.
  • Salesforce Einstein Communication Cloud captures 40% financial clients in 12-18 months.

What makes Relay Network unique

  • Relay provides compliant execution layer integrating CRM, AI, workflows for regulated industries.
  • Built-in HITRUST r2, SOC2, HIPAA, TCPA compliance eliminates custom engineering needs.
  • Smart Actions automate behavior-triggered workflows, boosting completion rates in healthcare, finance.

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Your Connections

People at Relay Network who can refer or advise you

Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

3%

2 year growth

3%
Relay Network
Jun 28th, 2022
Relay Network, LLC hires John Thomas as Chief Strategy and Innovation Officer

John Thomas, former Executive Vice President in Global Innovation at TD Bank, joins Relay as Chief Strategy and Innovation Officer.

The Business Journals
Dec 8th, 2021
Highmark Inc. partners with Relay Network, LLC

To solve the problem, Highmark worked with Radnor, Pennsylvania-based Relay Network to offer secure, two-way text messaging between patients and the organization’s health coaches.