Full-Time

Senior ServiceNow Developer

eTelligent Group

eTelligent Group

11-50 employees

Federal IT services, security, modernization

No salary listed

No H1B Sponsorship

Washington, DC, USA

In Person

Travel within the continental United States and National Capital Region may be required.

US Citizenship Required

Category
Software Engineering (1)
Required Skills
ServiceNow

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Requirements
  • At least 6 years of ServiceNow experience.
  • At least 2 years of federal experience.
  • Ability to translate enterprise business requirements into technical designs.
  • Ability to design scalable ServiceNow solutions and secure applications and integrations.
  • Experience with configuration and customization, code and design reviews, complex production troubleshooting, query and platform performance optimization, and deployments across DEV, TEST, UAT, and PROD environments.
  • Experience with ServiceNow AI and automation capabilities, including Now Assist and related AI platform capabilities.
  • Knowledge of IT service management, configuration management database/Common Services Data Model, integrations, Flow Designer/IntegrationHub, UI Builder/Workspaces, platform security, and performance optimization.
  • Certified System Administrator certification required.
  • Eligibility to obtain and maintain an IRS Moderate Background Investigation/Public Trust clearance.
Responsibilities
  • Translate business requirements into technical designs.
  • Design scalable ServiceNow solutions.
  • Configure and customize the ServiceNow platform.
  • Perform code and design reviews.
  • Troubleshoot complex production issues at enterprise scale.
  • Optimize Record queries and platform performance for large CMDB/CSDM databases.
  • Design secure applications and integrations.
  • Manage deployments across DEV, TEST, UAT, and PROD environments.
  • Implement ServiceNow AI-driven automation capabilities, including Now Assist.
  • Travel within the continental United States and National Capital Region, and to off-site training locations, as required.
Desired Qualifications
  • Certified Implementation Specialist certification for applicable domains, including ITSM, ITOM, HRSD, HAM, or SAM.

eTelligent Group provides IT consulting and outsourcing to U.S. federal agencies, especially IRS and Treasury components, covering IT modernization, cybersecurity, data management, identity and access management, automation, and program management. Its offerings deliver secure, scalable IT solutions through repeatable processes guided by CMMI Level 3 appraised practices, and it operates eTel Labs for rapid prototyping and advanced engineering in modernization and automation. As a minority and women-owned small business with federal-focused contracts and prime contractor roles, it differentiates itself through process maturity and a dedicated innovation lab ecosystem. Its goal is to improve federal agencies’ operational efficiency, security, and resilience while expanding its role as a trusted government IT partner.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Leesburg, Virginia

Founded

2005

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 2024 IRS EA3 award reaches $8.1 million through 2027, extending revenue visibility.
  • April 2024 IRS IRA support and 2023 PESS awards show continuing wallet share expansion.
  • IMB Partners' 2023 investment funds scale-up and acquisitions for broader federal expansion.

What critics are saying

  • IRS concentration leaves the company exposed if Treasury recompetes or insources work in 2027.
  • Small-business set-aside competition, like 31 bids in 2024, compresses margins and win rates.
  • If IRS modernization budgets stall, eTelligent loses the contract pipeline that justifies IMB's investment.

What makes eTelligent Group unique

  • IRS specialization and IT-EPMSS wins make eTelligent unusually entrenched in Treasury.
  • 2025 John Konisiewicz hire signals a deliberate growth push after IMB Partners backing.
  • CMMI Level 3 appraised delivery and eTel Labs support repeatable federal execution.

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Benefits

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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