Full-Time

Member Experience Manager

Confirmed live in the last 24 hours

Industrious

Industrious

501-1,000 employees

Provides premium flexible workspaces for businesses

Real Estate

Compensation Overview

$65k - $75kAnnually

+ Performance-related bonus pay

Mid, Senior

Austin, TX, USA

In-person role, based on site 5 days a week. Candidates must live within an easy commute of Austin, TX.

Category
Customer Success Management
Sales & Account Management
Requirements
  • Candidates must live within an easy commute of Austin, TX.
  • No member request is too big or too small for you to handle.
  • You’re energized by people and work well in a team.
  • Your attention to detail is something people comment on.
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days.
  • You’re willing to get your hands dirty one minute and think big picture the next.
Responsibilities
  • You’re the connector and the person everyone knows.
  • As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation.
  • You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking.
  • Your drive makes you excited to connect with the broader business community.
  • You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work.
  • Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs.
  • You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen.

Industrious provides flexible workspaces designed to improve productivity and enhance corporate culture for businesses of all sizes. Their offerings include a range of membership plans, such as month-to-month and long-term leases, which allow companies to adjust their office space needs as they grow. The workspaces are fully equipped and aim to create an environment similar to those found in leading tech companies, making them appealing to businesses that want to attract and keep talented employees. Unlike many competitors, Industrious focuses on high-quality office spaces in major urban areas and collaborates with brokers to broaden its market presence. The goal of Industrious is to support businesses in scaling efficiently while providing a premium workspace experience.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$313.2M

Headquarters

New York City, New York

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Hybrid work models increase demand for flexible workspaces like Industrious.
  • Global coworking market projected to grow at 12% CAGR from 2023 to 2028.
  • Industrious' acquisitions expand its global footprint in key markets.

What critics are saying

  • Increased competition from local coworking spaces in key markets like the Triangle area.
  • Challenges in integrating international acquisitions with different operational cultures.
  • Merger with CBRE's Hana may lead to restructuring challenges and brand dilution.

What makes Industrious unique

  • Industrious offers premium workspaces mimicking tech giants like Apple and Google.
  • The company provides flexible membership plans for scalability and efficiency.
  • Industrious partners with brokers to expand reach and incentivize partnerships.

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