Custom Lending Specialist

The J.P. Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform. The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.

As a Custom Lending Specialist within JP Morgan Chase Wealth Management, you will serve as a trusted, solutions-oriented lending expert and the primary point of contact for Financial Advisors, ultra-high net-worth clients, and Market Leadership. In this high-impact, fast-paced role, you will design and deliver custom lending solutions across commercial real estate (CRE), unsecured lending, restricted stock and concentrated equity-related financing, and other tailored specialty structures—helping some of the firm’s largest advisors and clients execute complex liquidity and financing objectives with excellence. You will implement and steward credit strategies that reflect clients’ unique circumstances, balance sheet complexity, and broader wealth-management goals. Leveraging a platform that integrates wealth management, valuation, and transaction expertise, you will develop specialty financing solutions for clients seeking to extract liquidity from illiquid or complex assets, while maintaining a strong focus on disciplined risk management, best-in-class execution, and an exceptional client experience. In addition to delivering seamless execution of new lending requests, you will originate and expand business, deepen existing relationships, and champion the full suite of JP Morgan Wealth Management lending capabilities. You will also elevate advisor confidence and effectiveness through consultative guidance—helping teams proactively identify opportunities where thoughtful credit structuring can unlock growth, enhance client outcomes, and strengthen long-term relationships. Collaboration sits at the center of this position. You will partner closely with internal stakeholders to navigate structuring, underwriting, execution, and ongoing servicing needs; resolve production, quality, and escalated client service or risk-related issues; and continuously improve operating rigor. Given the pace of innovation in this business, you will be at the forefront of shaping specialty lending within Wealth Management—driving sustained growth, raising the bar on service, and setting new standards for performance. This is a distinctive opportunity for a strategic, client-focused professional to deliver visible, lasting impact—on the business, on advisors’ ability to serve their clients, and on the financial lives of some of the most sophisticated households we support.

Job responsibilities

• Serve as the primary point of contact for Financial Advisors and Market Leadership, providing expert guidance on JPMorganChase lending products and bespoke credit solutions across CRE, unsecured, restricted stock/concentrated equity, and other tailored structures.
• Identify, qualify, and drive lending opportunities with Advisors by delivering consultative recommendations aligned to credit policies, risk appetite, and client objectives, enabling clear and informed decision-making.
• Design and advance credit strategies tailored to ultra-high net-worth clients’ unique circumstances—balancing liquidity needs, asset complexity, and broader wealth goals with disciplined underwriting and prudent risk management.
• Demonstrate decisive judgment by making thoughtful, timely decisions in high-volume, ambiguous, and time-sensitive situations, consistently optimizing outcomes for clients, Advisors, and the firm.
• Coordinate end-to-end execution of new lending requests—partnering with internal underwriting/credit, product, and operations teams to ensure efficient structuring, documentation progression, and a high-quality client experience.
• Support the Service Team to ensure seamless processing and responsiveness, proactively addressing bottlenecks, exceptions, and escalations to maintain best-in-class service standards.
• Champion awareness and adoption of lending capabilities, equipping Advisors with talking points, positioning, and solution pathways to deepen relationships and expand the firm’s lending footprint with core clients.
• Maintain current expertise on lending products, market dynamics, and relevant regulatory/compliance requirements; serve as a trusted resource for Advisors and clients on structuring considerations and policy parameters.
• Collaborate across functional partners (credit risk, legal, operations, product, and leadership) to deliver operational excellence, manage escalations, and improve client outcomes.
• Contribute to strategic initiatives and projects focused on productivity, controls/compliance, process improvement, and product enhancements—helping evolve the platform and strengthen the business.

Required qualifications, capabilities, and skills

• Minimum of 10 years of financial services experience
• Valid and active Securities Industry Essential Series 7 & Series 66 licenses (63/65), or successfully obtain within 120 days from start date as a condition of employment and NMLS registration
• Experience with lending in a wealth management division across mortgage, margin, and or securities based lending
• Strong partnership and people skills; collaborate with people across all levels of the organization (analyst to MD)
• Exceptional analytical, written, and presentation skills; must be articulate and able to speak comfortably to large groups
• Organizational and project management skills; proven ability to manage multiple priorities
• Must be able to demonstrate flexibility and adaptability and ability to work under pressure

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Base Pay/Salary: Los Angeles,CA $157,000.00-$285,000.00; San Francisco,CA $157,000.00-$285,000.00