Reporting to the General Manager, the Director of Engineering plans, organizes, mentor and leads, controls, and coordinates the delivery of services in the areas of engineering, quality, and process development. This job is responsible for providing process engineering guidance, leadership, tactical execution, and business acumen to provide leadership, technical and operations support throughout the facility.  Oversight of the building facilities and the implementation of new process and quality engineering processes to implement our client requirements and support site business goals. Primary objectives will be to implement and improve efficient Value-Added Services.

This is an onsite role within our Lewisville TX facility.

What will be my duties and responsibilities in this job?

• Critical member of leadership team focused on driving down cost and improving performance while keeping our clients engaged
• Develops, secures approval of, and administers an operating budget for attainment of agreed upon goals in accordance with approved plans
• Serves as a liaison with account management, resolving any operational, system, client and product issues that may arise
• Establish, develop, maintain, and implement facilities policies, processes, procedures and structure within the boundaries established by the senior management team and corporate policy while ensuring no contradiction in federal, state and local operating regulatory laws primarily as it relates to engineering operations and related safety programs
• Responsible for the development, implementation, documentation, and monitoring of quality assurance standards, processes, and controls
• Mentor and develop the Process Engineering team into leadership positions by delegating areas of responsibility
• Develop and build a succession and support plan for critical areas
• Develops, directs and monitors short-term and long-range engineering business plans and goals consistent with overall profit and growth objectives of the company that establishes operational standards for cost control
• Responsible for the development and maintenance of an effective organization for area(s) of responsibility, including:
  • Efficient work flow patterns
  • Established performance standards
  • Effective delineation of duties and responsibilities
  • Suitable staffing levels
  • Appropriate supervision
  • Systems for timely communication of pertinent information
• Ensure that the business is operating and aligned with established regulatory procedures and company quality standards
• Actively support regulatory efforts with continual improvement and corrective actions, as needed
• Responsible for the provision of services in engineering including (but not limited too); development, installation, and provide support of new and existing engineering and automation processes, development and implementation of new product introduction processes, new repair/logistics process development, development of client/product implementation system support, and customer service
• Leveraging Lean 6 Sigma principles for the development, implementation, documentation, and monitoring of an ongoing repair, logistics, and quality assurance programs
• Collaborate with and support product development teams to assist with new product development and process modifications
• Create and/or modify processes to allow for the processing and servicing of new accounts and products, as well as improving existing processes when practical and cost effective

What are the requirements needed for this position?

• Bachelor’s degree in engineering
• Seven pkus years of leadership experience managing complex engineering, quality, electronics, product development and test operations
• Ability to handle multiple priorities concurrently in a fast-paced, high-volume, and team-based environment
• Capable interpersonal skills with a collaborative team approach
• Possess advanced analytical, data management, critical thinking, organizational, research, oral and written communication skills with strong attention to detail
• Ability to drive execution and meet required deadlines
• Ability to develop, write, and manage policies and procedures
• Possess strong influencing, negotiating, and relationship building skills
• Ability to deliver timely and valuable feedback to others
• Ability to work well with people from many different disciplines with varying degrees of technical experience
• Perform effectively when changes in priorities, direction and resources occur
• Problem solving ability and the ability to adapt to shifting priorities and align activities and priorities to meet organizational goals
• Ability to maintain confidentiality
• Thorough knowledge of business processes
• Open-minded and flexible, focusing on operational outcomes that are consistent with organizational objectives
• Ability to process complex time sensitive data and information from multiple sources, make decisions based on this data, and to effectively communicate the related required actions to a broad audience
• Self-motivation to independently work to complete multiple projects/tasks in a timely and accurate fashion; ability to perform detailed work under deadline pressure in a fast-paced environment; ability to multi-task and prioritize work
• Excellent organizational skills
• Ability to deal with ambiguity and the corresponding ability to quickly provide sound decisions and recommendations
• Excellent interpersonal skills - oral, written, and presentation to effectively communicate and coordinate information
• Able to plan and implement an Audit
• Ability to influence change and lead team to successful implementation of process or system changes
• Skilled at these applications: Word, Excel, PowerPoint, Visio

What other skills/experience would be helpful to have?

• Professional Engineer (PE) certification or MBA preferred
• Black belt Certification and knowledge of Six Sigma tools and methodologies

Pay Range:

$138,200.00 - $230,800.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

10/14/2024

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.