RESPONSIBILITIES:

• Thrive in an entrepreneurial environment & are known as being forward thinking and solutions-oriented 
• Have a passion and genuine interest in multicultural marketing 
• Have an ability to build trusting and respectful relationships with your clients and your internal teams 
• Be strategically minded with a strong ability to troubleshoot with clients and team members 
• Instill confidence from all team members & clients around you that you can solve a business problem 
• Growth mindset, identifying organic growth opportunities on key clients 
• Ability to lead and drive new business development.  
• Lead an integrated team in the development of innovative new business proposals 
• Demonstrate a driver personality and also be highly organized 
• Show the ability to lead a team, lead the client and not just manage them 
• Anticipate a client’s need, not waiting for them to ask the question 
• Provide strong leadership and counsel to clients to help them identify issues and opportunities 
• Lead integration across the entire integrated grid. Drive cohesion and connection 
• Contribute to the vision, direction and culture of the agency via participation in the leadership team 
• Is seen by the client as a trusted partner truly vested in their success 
• Maintain a deep and thorough understanding of the client’s business and category 
• Builds strong trustful relationships with senior clients and works to establish wide client relationships across all team members 
• Models and builds strong, collaborative and open relationships with team members 
• Leads in the accurate identification of the problem to be solved and appropriate options 
• In partnership with the creative & strategy leads, are responsible to ensure creative product is delivered against client’s creative vision and standards 
• Responsible for educating and fostering a desire for creative excellence from the client 
• Responsible for building a desire to produce excellent creative product within account team 
• Has persuasive and commanding presentation skills 
• Is able to adapt communications to different team member levels to ensure understanding 
• Ensures all team members (including executive/leadership) are up to date on business as required 
• Ultimately responsible for: Revenue, financial targets, organic growth; All account management issues; Account staffing, fit and workload management 
• Responsible for the growth and development of all members of their account team 
• Expected to establish strong, trustful relationships with team members to foster team collaboration and positive attitude 

Qualifications

• 10-15 years of experience working in an integrated agency environment with experience in both traditional (TV/radio/OOH) & digital 
• Senior level enough to not just lead the business on all client business, but grow the business organically (for one of the largest accounts) 
• An ability to build trusting and respectful relationships with your clients and internal teams 
• High level of understanding regarding insights and strategy 
• Experience managing teams of 5+ individuals 
• Huge asset if candidate has experience in retail 
• Ability to manage long term, multi-million-dollar engagements with numerous stakeholders, project tracks and teams 
• Comfortable interacting with clients at various levels and industry backgrounds from C-Suite to administrative support staff 
• Strong ability to manage and set client expectations