Business Analyst II

The Business Systems Analyst II supporting the RiverSource Insurance business will be responsible for coding/development, analysis and testing work associated with but not limited to client correspondence generated from a variety of system platforms. Supporting document analysis, design, test case creation, unit, user acceptance testing along with impact assessments from project or enhancement initiatives to identify and implement changes to documents. Partnering directly with tech & business teams to identify and source data needed to produce documents. Provides support to offshore resources and testers.

Key Responsibilities

• Handles and solves a variety of less and more complex problems for the business requirements and technology. Supports projects in identifying routine business requirements, project and process specifications within identified team.
• Provide input and guide the RiverSource business on the determining the best solutions and system requirements for their specific needs. Ability to provide accurate, timely & responsive services to the business unit.
• Create and manage large or small testing efforts partnering with both business and tech partners.
• Support development work associated with client correspondence generated from a variety of document platforms.
• Support document analysis and impact assessments from projects or enhancement initiatives to identify and implement changes to documents.
• Create design specifications as well as trouble-shoot and resolve routine and less-complex problems for the business unit as it relates to business requirements and technology.
• Manage multiple relationships across the organization, and at times with external parties and clients. Be the main point of contact to answer questions within business analyst area of expertise. Act as liaison among business leaders, staff, and utility functions to gather information and share best practices, and to ensure initiatives are executed appropriately. 

Required Qualifications

• Bachelor’s degree or equivalent
• 3 - 5 years relevant experience
• Ability to multi-task and work on complex projects, participate in user and system requirements to assess impacts to client correspondence and develop user and system requirements
• Solid analytical, quantitative and problem-solving skills Ability to understand technology as it relates to the business
• Ability to understand technology as it relates to the business
• Experience in providing accurate, timely & responsive services on complex problems
• Ability to establish and maintain strong relationships within the department and across business functions
• Self-motivated and highly organized with an ability to work independently and as part of a team Ability to communicate technology related information and clearly detail implementation processes.
• Ability to establish and maintain strong relationships within the department and across business functions
• Experience interacting effectively with business partners and key stakeholders with ability to escalate issues when necessary, Working knowledge of MS Office, MS Access and SharePoint, Mainframe.

Preferred Qualifications

• 2 - 3 years testing experience and knowledge of Ameriprise systems and linkages
• Strong annuity and/or insurance product and system knowledge

About Our Company
We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Full timeExemptBusiness Support & OperationsRSA Annuities